Whanganui > Social Services >

Women's Refuge Whanganui - Te Piringa Puna Wāhine

Social Service


12:00 AM to 12:00 AM.


Our Refuge Services provide support and advocacy for women and children who are experiencing family violence. We operate a community office, safe house and 24/7 crisis line.

We are here to provide confidential services that are tailored to your needs. Should you, or someone you know, need support, advice or general information you are welcome to make contact with one of our Advocates.

We can provide crisis intervention through:

  • Emergency safe housing for you and your children
  • Information on legal issues
  • Safety planning
  • Referrals to other support agencies

Our advocates provide support to women and children who do not enter refuge including:

  • On-going support and assistance to women after they leave refuge
  • Community visits where safe
  • Confidential, non judgmental support
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services 

We also offer:

Whānau Protect - The National Home Safety Service - Whānau Protect, is available to victims of family violence who are at high risk of repeat family violence that is likely to cause serious physical injury or death

Transitional Housing - this service is by referral only and offers temporary housing to women, children and families for a 12-week period.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us, Referral, Make an appointment, Website / App


No charges for our services

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Call the Crisis Support Line 24/7 on 0800 REFUGE (0800 733 843) 

Office hours

Monday - Friday 9:00AM - 4:00PM

Services Provided

Abuse and violence support

  • Counselling
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Victim support


Basic needs

  • Crisis assessment

LGBTIQ+ support

Social work

Supporting financial independence

Referral for budgeting

Support with Lawyers

Referral for protection and parenting orders

Occupation and furniture orders

Sexual harm victims/survivors - Do you need help and support?

  • Support and counselling

Sexual harm victims/survivors - Do you need ACC counselling?



Contact Details

12:00 AM to 12:00 AM.

  • Referral emails


24/7 Crisis Line: 0800 REFUGE (0800 733 843) 

40 Ingestre Street
Whanganui 4500

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Street Address

40 Ingestre Street
Whanganui 4500

Postal Address

PO Box 4312
Whanganui 4541

This page was last updated at 3:01PM on July 4, 2022. This information is reviewed and edited by Women's Refuge Whanganui - Te Piringa Puna Wāhine.