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Today

Description

Koiora is an inter-disciplinary health & wellbeing service in Rotorua.

Koiora provides a service that is hope-inspiring, strengths-driven, and encourages people to improve their health and lead fulfilling lives and contribute meaningfully to their communities and society more broadly.

We do this through a focus on:

  • Reducing health inequity through improving access
  • Integrating with other health services and agencies such as MSD and Dept of Corrections
  • Providing responsive care delivery
  • Supporting enrolment into General Practice

Koiora services are usually available for whānau for up to 3 months duration or less. This is dependent upon enrolment in local general practices.

Te Whare Tapa Wha is the preferred assessment framework to ensure that taha tinana, wairua, whānau and hinengaro (physical, spiritual, family and mental health) needs are addressed. 

Staff

Koiora service staff are: whānau centred, multidisciplinary, accessible and responsive. They provide a quality service and a culturally safe environment for you and your whānau.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Walk in

Self-referrals from patients are encouraged to support achievement of outcomes. Visit us at 1185 Tutanekai Street or call us on 0800 1 Koiora (0800 1 564 672).

Casual (not enrolled) patients

Koiora services are usually available for whānau for up to 3 months duration. During this time we will work with you to enrol in a local general practice.

Referral

General Practice is encouraged to refer any of their eligible enrolled patients who 

  • are not engaged or not attending appointments
  • have high complex chronic conditions and require multiple appointments

No appointment required

Fees and Charges Categorisation

Free

Fees and Charges Description

Free of charge

Hours

Mon 9:00 AM – 4:30 PM
Tue – Fri 8:30 AM – 4:30 PM

Closed Public Holidays

Services Provided

Service navigator

Support for enrolment, Support for health navigation

  • Support for enrolment
  • Support for health navigation
CVDRA and management of risk

CVD self-management education, Case management

  • CVD self-management education
  • Case management
Self-Management Groups

Our Self-Management Groups include: Impaired glucose tolerance Journey through grief Menopause Stress Diabetes self-management

Service types: Community nursing, Diabetes, Self management, Wellness / healthy lifestyle.

Our Self-Management Groups include:

  • Impaired glucose tolerance
  • Journey through grief
  • Menopause
  • Stress
  • Diabetes self-management
Social work

Social work, Social supports

  • Social work
  • Social supports
Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Childhood immunisation programme
  • Adult flu vaccine
  • 65 year old vaccinations
  • 45 year old vaccinations
  • Measles / Mumps / Rubella (MMR) vaccine
  • Pregnancy vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Pregnancy and parenting

Newborn 6 week māmā and pēpē health check

  • Parent wellbeing
  • Postnatal support

Newborn 6 week māmā and pēpē health check

Follow-up services

Follow-up for frequent ED attenders, Follow-up for unenrolled acute admissions

  • Follow-up for frequent ED attenders
  • Follow-up for unenrolled acute admissions
Chronic Condition Management Support

Chronic Condition Management Support for High Needs whānau particularly for conditions identified within Te Pae Tata, e.g. diabetes, respiratory, gout, CVD

Service types: Community nursing, Case management, CVD self-management education, Diabetes, Respiratory.

Chronic Condition Management Support for High Needs whānau particularly for conditions identified within Te Pae Tata, e.g. diabetes, respiratory, gout, CVD

Planned Care

ECG and/or spirometry

  • ECG and/or spirometry
Disability forms
Prescription requirements
Retinal screening
Medications Use Review
Wellness / healthy lifestyle

Mindfulness and mental wellbeing

  • Mindfulness and mental wellbeing

Disability Assistance

Support to make decisions, A longer appointment time, Wheelchair access, Wheelchair accessible toilet

Region

Lakes

Contact Details

1185 Tutanekai Street
Rotorua
Bay of Plenty 3040

Information about this location

View on Google Maps

Get directions

Street Address

1185 Tutanekai Street
Rotorua
Bay of Plenty 3040

This page was last updated at 11:41AM on April 24, 2024. This information is reviewed and edited by Koiora.