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Central Auckland, East Auckland, South Auckland > Community Health and Social Services >

CNSST Foundation

Social Service, Abuse and Violence Support, Sexual Harm, Stopping Violence

Today

9:00 AM to 5:00 PM.

Description

CNSST Foundation in Aotearoa New Zealand

CNSST Foundation (formerly Chinese New Settlers Services Trust) is a registered charitable organisation established in Auckland, New Zealand, in 1998. Rooted in the values of equity and inclusion, CNSST has evolved from a volunteer-led initiative operating in the home garage of its Founder, Jenny Wang, into one of New Zealand’s leading ethnic social service organisations. Each year, it provides holistic and culturally responsive support to more than 45,000 Asian and ethnic migrants, enabling their full participation and contribution to New Zealand society.

Guided by its North Star Model, CNSST’s mission is clear — to enhance the quality of life for ethnic New Zealanders. This framework integrates five key dimensions that shape the organisation’s philosophy and practice:

  • Purpose: Enhancing the quality of life for ethnic communities.
  • Philosophy: Grounded in human rights and social justice.
  • Principles: Non-political, non-religious, and non–money-driven.
  • Products: Delivering excellence across social services, education, housing, and social enterprise.
  • Products: Delivering excellence across social services, education, housing, and social enterprise.


As an accredited social service provider and community housing provider of the New Zealand Government, and a NZ Qualifications Authority-approved Private Training Establishment, CNSST delivers integrated services across five key divisions:

  1. Social Work and Community Health: delivering accredited social work, counselling, community health and wellness services.
  2. Education and Employment: providing NZQA-accredited tertiary language education, vocational training, employment coaching and placement.
  3. Social and Community Housing: offering safe, affordable, and culturally responsive homes for seniors and families.
  4. Cultural Learning and Settlement: nurturing youth, newcomers, and families through language, arts, cultural and settlement support programmes.
  5. Social Enterprise and Sustainability: advancing the entrepreneurship through international conferences and exchange programmes, immigration and translation services, overseas study tours and internships, research and development projects, as well as the environmental leadership through the community waste-wise education, eco-housing, solar system, etc.

In collaboration with multiple New Zealand government and non-government agencies, CNSST is now advancing a 30 to 40 years’ vision to evolve into a leading Ethnic and Migrant Community Hub, as well as a thriving collective of social enterprises, contributing to a more cohesive and inclusive New Zealand and global society.

Staff

Multi-lingual professional staff team providing culturally and linguistically appropriate wrap-around services (English, Chinese in Mandarin and Cantonese, Korean, Malay and other Asian Languages)

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

Please make an appointment at our reception desk or ring us beforehand. 

Fees and Charges Description

See website for more details http://www.cnsst.org.nz/

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We close during the Christmas Holiday for 3 weeks in Dec and Jan every year. 

Languages Spoken

Mandarin Chinese, Cantonese Chinese, Chinese, Korean, Malay, English, Greek

Services Provided

Abuse and violence support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Supervised contact
  • Support groups
  • Victim support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Asian support services

Asian support services promote health and wellbeing for Asian communities.

Asian support services promote health and wellbeing for Asian communities. 

Budgeting and help with debt

Individualised CNSST Employment Coaching and Placement Services to provide culturally and linguistically appropriate pre-employment support, job matching and post-placement support to job seekers and their families. The goal of the services is to enhance the confidence and financial independence of our clients.

Individualised CNSST Employment Coaching and Placement Services to provide culturally and linguistically appropriate pre-employment support, job matching and post-placement support to job seekers and their families. The goal of the services is to enhance the confidence and financial independence of our clients. 

Education and training

http://www.cnsstei.ac.nz/

  • Life skills
  • Skills courses

http://www.cnsstei.ac.nz/

Elder abuse

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Employment support

We provide employment coaching and/or job matching services to the following groups: - migrant job seekers on main benefit

We provide employment coaching and/or job matching services to the following groups:

- migrant job seekers on main benefit

Food support

Food support services provide food support to people experiencing hardship. This may include food parcels, food banks and social supermarkets.

Food support services provide food support to people experiencing hardship. This may include food parcels, food banks and social supermarkets.

Pregnancy and parenting

CNSST has five Triple-P certified trainers, providing Chinese, Korean and English parenting programmes. CNSST works with our whanau to empower them with the improved parenting and grandparenting skills.

  • Parenting education
  • Parent wellbeing
  • Family / whānau support
  • Support for Dads

CNSST has five Triple-P certified trainers, providing Chinese, Korean and English parenting programmes. 

CNSST works with our whānau to empower them with the improved parenting and grandparenting skills. 

Social work

We provide social work and counselling services two ways: - Case Management: Family Violence, Parenting, Financial Difficulties, Couple Relationship, Stress Management, Social Isolation. - Community Programmes: Parenting Programmes, Healthy Babies Healthy Futures, Healthy Mothers Healthy Futures Perinatal Mental Wellbeing, Senior Support Services, Safety Programme for Adult and Children victims, Anti- Family Violence, Anti-bullying Projects, etc.

We provide social work and counselling services two ways:

- Case Management: Family Violence, Parenting, Financial Difficulties, Couple Relationship, Stress Management, Social Isolation. 

- Community Programmes: Parenting Programmes, Healthy Babies Healthy Futures, Healthy Mothers Healthy Futures Perinatal Mental Wellbeing, Senior Support Services, Safety Programme for Adult and Children victims, Anti- Family Violence, Anti-bullying Projects, etc.

Stopping violence services

Providing support to people who have used violence or who are concerned about their behaviour.

Providing support to people who have used violence or who are concerned about their behaviour.

Disability support services
Information, education & support

Provision of information, guidance, advice, and resources.

Provision of information, guidance, advice, and resources.

Counselling
Family / whānau support

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Service navigator

Service navigators work alongside you to help connect you with the right health and social services to meet your needs.

Service navigators work alongside you to help connect you with the right health and social services to meet your needs.

Social and group activities

Provision of social and group activities in the community.

Provision of social and group activities in the community.

Wellness / healthy lifestyle

Supporting wellbeing and living a healthy lifestyle.

Supporting wellbeing and living a healthy lifestyle.

Community WasteWise Education

Ethnic community education on eco-awareness and culturally responsive community educational programmes on general waste minimaiton and management, recyclying right, food scraps services and waste-free parenting.

Ethnic community education on eco-awareness and culturally responsive community educational programmes on general waste minimaiton and management, recyclying right, food scraps services and waste-free parenting.

Disability Assistance

Wheelchair access, Mobility parking space, Wheelchair accessible toilet, Quiet, low sensory environment

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Region

Central Auckland, East Auckland, South Auckland

Website

Contact Details

15 Clifton Court, Panmure, Auckland

Central Auckland

9:00 AM to 5:00 PM.

More details…

231 Dairy Flat Highway, Albany Village

North Auckland

9:00 AM to 5:00 PM.

More details…

This page was last updated at 9:15AM on October 15, 2025. This information is reviewed and edited by CNSST Foundation.