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Auckland Central Medical & Health Centre

General Practice (GP) Service

Today

Description

We take care of every client - your health is in reliable hands.

We like to provide a warm and welcoming environment for our patients. We focus on ensuring that every patient who comes to us can talk openly about their health concerns knowing that they are in a safe, supportive and confidential environment.

At Auckland Central Medical our integrated practice team works hard to provide the highest quality general practice, recognising the importance of disease prevention, health promotion and lifestyle balance for long term wellbeing.

We have opened a dedicated specialist centre, offering hair transplantation with Dr Garsing Wong and Dr Thomas Doo.

We welcome Dr Warren Happy, who has a special interest in diabetes management, and musculoskeletal injuries and rehabilitation.  Dr Happy is available every Thursday morning.

We partner with Practice Plus to provide virtual GP services, as an extension of our regular medical centre team.

Staff

Practice Manager: Wen-pei (Margaret) Chen

Dr Warren Happy Thursday Mornings

Hair Transplantation Team: Dr Garsing Wong and Dr Thomas Doo Phone 09 360 1250

Doctors

  • Dr Thomas Doo

    MBChB, BHB, BCom, LLB, FRNZCGP, MNZSCM, DipCommEmMed, Member of the International Society for Hair Restoration Surgery

  • Dr Warren Happy

    MBChB, special interest in diabetes and musculoskeletal medicine

  • Dr Garsing Wong

    General Practitioner - Vocationally Registered, MBChB, BHB, Dip. Comm. Em. Med., Adv Cert PP Radiochemistry, FRNZCUC, FRNZCGP, MNZSCM, MWFUEI, MISHRS, Dip. ABHRS, Honorary Senior Lecturer

How do I access this service?

Enrolled patients, Make an appointment

Enrolling new patients

No

This practice is not currently enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $33.00 $13.00
18 to 24 years $57.00 $19.50
25 to 44 years $67.00 $19.50
45 to 64 years $67.00 $19.50
65+ years $47.00 $19.50
Consultation Fees

Age


Enrolled & Funded

NZ Resident

Un-enrolled/Non

NZ Resident

With CSC

without CSC

Charge

13 & Under

Free

Free

$140

14 – 17

$13.00

$33

$140

18 – 24

$19.50

$57

$140

25 – 64

$19.50

$67

$140

65 + 

$19.50

$47

$140

Please note: Virtual/Phone consultation fee is minimum $19.50 or your standard consultation fee +$6


Miscellaneous

No Show or Cancel within 2 hours

$35

Late Payment for in-person Consultation

$5

Lab order, Referral or Paperwork in Absence of Consultation

$40

Surgery

$750

Liquid Nitrogen

$40; Additional Lesion +$24


Casual Patient - Initial Consult

30 min

$280

PrEP Initial Consult

30 min

$280

PrEP Follow up

15 min

$140

Cervical Smear

with GP

Standard Consult fee +$27

HPV self-screening


 

15min


 

eligible patient fee:free

non-eligible:standard consult fee

Driver’s Licence

30 min

Standard Consult fee +$140

Repeat Prescription

(for all ages)

Standard (within 48 hours)

$25

Same Day (before 5pm - request before 4pm)

$37


 

Hours

Mon 9:30 AM – 5:00 PM
Wed – Fri 9:30 AM – 5:00 PM

We are open Monday, Wednesday, Thursday and Friday only.  

After hours: We partner with Practice Plus to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team. 

Practice Plus is available weekdays until 10pm and weekends/public holidays 8am-8pm. 

Click here to find out more and to register/book an appointment

Public Holidays: Closed Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).
Christmas: Closed 23 Dec — 5 Jan. Open 6 Jan. Closed 7 Jan. Open 8 Jan — 10 Jan.

Preferred urgent care clinic out of hours: White Cross Ascot - 24/7 Urgent Care.

Languages Spoken

English, German, Chinese, Mandarin Chinese, Cantonese Chinese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. Dr Garsing Wong and Dr Thomas Doo offer hair transplantation surgery. This is the first Hair Transplantation Clinic staffed by dedicated, New Zealand born and trained hair transplant specialists in New Zealand.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Dr Garsing Wong and Dr Thomas Doo offer hair transplantation surgery.  This is the first Hair Transplantation Clinic staffed by dedicated, New Zealand born and trained hair transplant specialists in New Zealand. 

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. We encourage our patients to use the patient portal Manage My Health to request repeat prescriptions.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

We encourage our patients to use the patient portal Manage My Health to request repeat prescriptions.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Our result policy: We do not routinely advise patients of their results if they are not significantly abnormal. We encourage patients to join our online patient portal (Manage My Health) which allows you to view your own results, order repeat prescriptions and make online appointments. During COVID alert level 3 or 4, the online booking system is not available so that we can can screen all health needs by phone.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Our result policy:  We do not routinely advise patients of their results if they are not significantly abnormal.  We encourage patients to join our online patient portal (Manage My Health) which allows you to view your own results, order repeat prescriptions and make online appointments. During COVID alert level 3 or 4, the online booking system is not available so that we can can screen all health needs by phone.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. We have liquid nitrogen available every working day.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

We have liquid nitrogen available every working day.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit As of September 2023, we offer all cisgender women the opportunity to have HPV self testing, where you are able to take the swab to check the health of your cervix in a discrete & private manner at our practice.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

As of September 2023, we offer all cisgender women the opportunity to have HPV self testing, where you are able to take the swab to check the health of your cervix in a discrete & private manner at our practice.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. As mentioned above, we encourage our patients to use the patient portal - Manage My Health to book appointments, to check your results, and order repeat prescriptions.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

As mentioned above, we encourage our patients to use the patient portal - Manage My Health to book appointments, to check your results, and order repeat prescriptions.  

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. We offer COVID vaccinations to all patients, booking is necessary.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

We offer COVID vaccinations to all patients, booking is necessary.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

  • Pfizer vaccine (12+ years) OR Pfizer booster (16+ years)
  • Child Pfizer vaccine (5-11 years)
  • Anyone currently eligible can access
  • Make an appointment
  • Drive through

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Disability Assistance

Wheelchair access

Parking

Secure inhouse covered carparking for our patients.  Entrance is on Cascade Street.  Please click on the link in our website https://www.akcentralmedical.co.nz/contact

Contact Details

Free patient parking is provided. Please click here for details.

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Level 4, 326/28 College Hill
Freemans Bay
Auckland
Auckland 1011

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Street Address

Level 4, 326/28 College Hill
Freemans Bay
Auckland
Auckland 1011

This page was last updated at 3:32PM on August 22, 2024. This information is reviewed and edited by Auckland Central Medical & Health Centre.