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Korowai Aroha - GP Clinic

General Practice (GP) Service, Kaupapa Māori

Today

Description

Korowai Aroha is a kaupapa Māori Health Service - open to all. This shapes who we are, how we treat each other and most importantly, how we treat our patients and whānau. 
Combining community hauora programmes and social support including mirimiri and rongoa alongside our GP Clinic, patients have a full range of well-being services available. 

This page describes our GP Clinic; for information about our community health services please click here or visit our Korowai Aroha website.

Staff

Our team is made up of 6 GPs (see details below under “General Practitioners”) and:

Practice Manager:

  • Delwyn Edmonds

Nurse Practitioners 

  • Sharon Williams
  • Kath Holmes

Nursing Staff

  • Aleisha Thompson - Clinical Nurse Lead (Nurse Prescriber)
  • Sean Scott - (Nurse Prescriber)
  • Janine Van Der Vegte
  • Rose Whetu-Boldarin
  • Tamar Thyne
  • Amanda Pachoud - (Nurse Prescriber)

Health Care Assistants:

  • Shari Shields
  • Parerimu Rowley Royal-Gillies

Receptionists:

  • Aroha Pomare
  • Doreen Te Kaawa
  • Kiri Snowden
  • Patrick Tamati
  • Para Mātenga

Community Services Manager

  • Te Ahuriri

Community Nurse Specialists

  • Roel Austria  - Respiratory Nurse Specialist
  • Gayl Siesicki  - Respiratory Nurse Specialist
  • Mary Roberts  - Diabetes Nurse Specialist
  • Grace Ransfield  - School Based Nurse Services
  • Rangikahiwa Curtis - Community Nurse

Kaiawhina

  • Justine Gloyne
  • Rowie Tahau
  • Taniora Hesp
  • Tracey Lawson-Fisk


Home Based Support Services Manager

  • Ronda Ogle

Doctors

How do I access this service?

Make an appointment

You can now book appointments through our MyIndici portal - this is a quick easy way to book appointments and removes the wait time over the phone - if you haven't done so already our team can help set this up for you. 
Otherwise call us on 0800507092 to book an appointment.

Enrolled patients

Did you know we now have the MyIndici app? This app allows you to book appointments, view test results and request repeat prescriptions while avoiding wait times over the phone. If you haven't done so already pop in or call and our team can help set this up for you.

Anyone can access

Anyone can access our Community Services, for more information or see our website.

Mobile community provider

We have mobile nursing services available or transport available for those who need support to access services.

Home visit provider

Casual (not enrolled) patients

Casual patients cannot be seen in our GP clinic, however, you can be seen at our Fordlands Community Clinic on Wednesdays, 11am - 2pm or at our Marae Based Clinics which are at varying times and locations - please see our Facebook page for the most up-to-date details. 
We are also open for enrolments - click here to enrol or pop in to our clinic and see our friendly team.

Website / App

www.korowai.org.nz

Enrolling new patients

Yes

This practice is welcoming new patients to enrol.

What does "enrolling" mean?

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $12.00 $12.00
18 to 24 years $18.00 $18.00
25 to 44 years $18.00 $18.00
45 to 64 years $18.00 $18.00
65+ years $18.00 $18.00

Hours

Mon 8:30 AM – 5:00 PM
Tue 8:30 AM – 7:00 PM
Wed – Fri 8:30 AM – 5:00 PM

See Korowai Aroha Organisation website.
After hours and on Public Holidays: Lakes Primecare Rotorua
Korowai Aroha also have a clinic at the Fordlands Community Centre; Wednesdays 11-2pm and Marae based clinics at differing locations - please see our Facebook page for updated details. These clinics are open to all. 

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Open 24 Dec (8:30 AM – 3:00 PM). Closed 25 Dec — 28 Dec. Open 29 Dec — 30 Dec. Open 30 Dec (8:30 AM – 5:00 PM). Open 31 Dec (8:30 AM – 3:00 PM). Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.

Preferred urgent care clinic out of hours: Lakes PrimeCare - Accident & Urgent Medical Care Centre.

Languages Spoken

English

Services Provided

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Adult and child medical care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Respiratory syncytial virus (RSV) vaccine
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Wellbeing Programme in General Practice (IPMHA)

Our GP practice has team members who work alongside your doctor and nurses to provide you with a range of mental wellbeing supports and tools. These team members may include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers. View the following link for more information about wellbeing support in general practice and the national Access & Choice programme.

Our GP practice has team members who work alongside your doctor and nurses to provide you with a range of mental wellbeing supports and tools. These team members may include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers.

View the following link for more information about wellbeing support in general practice and the national Access & Choice programme.

Health screening

Health screening tests check for health conditions or early warning signs of disease.

  • Cervical screening
  • Throat swab for rheumatic fever prevention

Health screening tests check for health conditions or early warning signs of disease.

Liquid nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

HPV Screening/Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Lab results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Lung function tests (Spirometry | Peak flow meter)

Spirometry is a tool that measures how effectively your lungs are working. It can show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. It can be used to diagnose problems of breathing and monitor the usefulness of treatment. The test involves taking a deep breath in and blowing out as hard as you can into a hollow tube attached to a spirometer machine. You will be asked to do the test several times. The whole process takes 15 - 30 minutes depending on whether you are given some inhaled medicine and asked to do it again to monitor if there is an improvement. Read more about Spirometry on the Healthify website Peak flow meter This is a small hand-held tube that can measure what is happening in your breathing tubes. You can have one at home and measure your peak flow by blowing into it as hard and fast as possible. You will be shown how to measure it and compare it with what you can blow when you are well as part of your asthma management plan if you think you are having an asthma attack. For more information view on the Healthify website

Spirometry is a tool that measures how effectively your lungs are working. It can show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. It can be used to diagnose problems of breathing and monitor the usefulness of treatment. The test involves taking a deep breath in and blowing out as hard as you can into a hollow tube attached to a spirometer machine. You will be asked to do the test several times. The whole process takes 15 - 30 minutes depending on whether you are given some inhaled medicine and asked to do it again to monitor if there is an improvement. Read more about Spirometry on the Healthify website

Peak flow meter This is a small hand-held tube that can measure what is happening in your breathing tubes. You can have one at home and measure your peak flow by blowing into it as hard and fast as possible. You will be shown how to measure it and compare it with what you can blow when you are well as part of your asthma management plan if you think you are having an asthma attack. For more information view on the Healthify website

Sexual and reproductive health

Sexual and reproductive health services including sexual health screening, information and birth control.

Sexual and reproductive health services including sexual health screening, information and birth control.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Disability Assistance

Wheelchair access

Parking

Free parking directly outside of the Korowai building.

Website

Contact Details

1292 Hinemoa Street
Rotorua
Bay Of Plenty 3010

Information about this location

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Get directions

Street Address

1292 Hinemoa Street
Rotorua
Bay Of Plenty 3010

Postal Address

1292 Hinemoa Street, Rotorua 3010

This page was last updated at 3:53PM on October 30, 2025. This information is reviewed and edited by Korowai Aroha - GP Clinic.