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Western Heights Health Centre

Primary Healthcare Service

Today

Covid-19 testing

GP practice - enrolled patients only

This practice provides COVID-19 testing to enrolled patients. Please call the practice for more information.

Description

Service delivery during COVID-19

Alert Level Service Delivery
Level 4

Most appointments will be via telephone or video. All appointments will be organised by phone or socially distanced from the back door staff. We are happy to consider carpark consults for immunisations and for those who don’t need complicated examinations. We will continue to ensure patients have access to care for acute and long term conditions, contraception, medicines, immunisations but some screening may be deferred.

Level 3

All services are available, however, those with respiratory symptoms will need to discuss their situation with a nurse and we will organise appropriate care. It is very important to get immunisations done on time and we will continue providing contraceptive services, smears and long term condition management. Most appointments will be via telephone or video. We are happy to consider carpark consults for immunisations and for those who don’t need complicated examinations.

Level 2

All services are available, however, those with respiratory symptoms will need to discuss their situation with a nurse and we will organise appropriate care. It is very important to get immunisations done on time and we will continue with providing contraceptive services, screening activities, smears and long term condition management. Your appointment may be in person, a video consult or a telephone consult. We are happy to consider carpark consults, if preferred.

Level 1

All services available but we will ask you to wear a mask and sit in a separate space if you have respiratory symptoms.

We are a family centred surgery offering a full range of general practice services to you and your family.

Staff

Our great team is made up of three GPs (see details below under “General Practitioners,”) a Nurse Practitioner - Vanessa Ritchie, Practice Nurses, Community Nurses, Social Worker, Receptionists and Administrators.

Practice Manager: Sally Tasker

General Practitioners

Hours

Mon – Thu8:00 AM – 5:30 PM
Fri8:00 AM – 5:00 PM

Public Holidays: Closed on all public holidays.

Preferred urgent care clinic out of hours: Lakes PrimeCare - Accident & Urgent Medical Care Centre.

Languages Spoken

English

Enrolling new patients

Yes

This practice is enrolling new patients.

Services

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an…

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Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will…

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Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and…

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Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known…

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Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the…

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Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container…

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IUCD Insertion

An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and…

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Immunisation

Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal…

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Cervical Screening

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 25 and 69. This includes women who have been…

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ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is…

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Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations…

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Wheelchair Access

Yes

Contact Details

  • Phone

    (07) 347 0565

  • Fax

    (07) 347 0564

  • Healthlink EDI

    almclean

1 Brookland Road
Western Heights
Rotorua
Bay Of Plenty 3015

Information about this location

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Street Address

1 Brookland Road
Western Heights
Rotorua
Bay Of Plenty 3015

Postal Address

1 Brookland Road, Western Heights, Rotorua

This page was last updated at 12:40PM on September 10, 2020. This information is reviewed and edited by Western Heights Health Centre.