3DHB - Te Haika (Mental Health Contact Centre)
Mental Health & Addictions Service
12:00 AM to 12:00 AM.
Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa.
If you are concerned about your safety or the safety of someone you care for, call the emergency services on 111 for an immediate response.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
Intake / assessment, Non-acute specialist mental health community services
Wellington, Wairarapa, Hutt
- Age Groups
Child, Youth, Adult, Older adult
- Referral Types
Self referral, GP
Phone: 0800 745 477
Fax referrals: (04) 918 2284
For people in the Wairarapa:
If you live in the Wairarapa and want to contact the adult community mental health team or child and adolescent mental health service, you can also call 0508 432 432. During business hours this number will be answered someone in the Wairarapa offices and after hours will be automatically redirected to Te Haika.
Te Haika is a mental health and addictions contact centre for people in crisis or experiencing moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by mental health and addiction professionals.
Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa. You can request help or a referral to a mental health or addiction service, or you may have questions you want answered by a mental health or substance dependency professional.
If someone you care for is mentally unwell, they may be able to be seen and treated in their home or seen and treated in an inpatient mental health unit.
If you or a family member or friend who you are supporting is experiencing a crisis we can refer you to our Crisis Resolution Service (formerly our CATT team) who will provide help as soon as possible.
12:00 AM to 12:00 AM.
|Mon – Sun||midnight – midnight|
This service operates 24 hours a day, 7 days a week.
Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan.
To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.
Te Haika is staffed by mental health and addiction professionals.