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PGF Services (Problem Gambling Foundation)
Mental Health & Addictions Service
Today
8:30 AM to 5:00 PM.
128 Khyber Pass Road, Grafton, Auckland
8:30 AM to 5:00 PM.
16 Hagley Street, Porirua City Centre, Porirua
Eastgate Mall, Buckleys Road, Linwood, Christchurch
9:00 AM to 5:00 PM.
Dunedin Community House, Moray Place, Dunedin
9:00 AM to 5:00 PM.
Description
PGF Services offers free, confidential counselling and health promotion support services throughout Aotearoa for anyone impacted by gambling. We have duty counsellors available by phone, live chat, text, or email between 8.30-5pm Monday to Friday to answer your questions and provide immediate support.
Programmes
Freephone - 0800 664 262, Text 5819, Live chat www.pgf.nz, help@pgf.nz
- Programme Areas
Self help/ helpline, Mental health, Addictions - other
- Programme Type
Helpline / self-help - gambling, Online / e-mental health
- Regions
All of New Zealand
- Age Groups
Youth / rangatahi, Adult / pakeke, Older adult / kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Phone: 0800 664 262
Website: www.pgf.nz
Email: help@pgf.nz
Description
Free, professional and confidential help and support by phone, live chat, text or email.
If you are concerned about your own gambling or someone else’s gambling, we can help. A…
Gambling Support Group
- Programme Areas
Addictions - other
- Programme Type
Community based support - gambling
- Regions
North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland
- Age Groups
Adult / pakeke, Older adult / kaumātua
- Referral Types
GP, DHB clinical services, Corrections
Referral Process
Entry into the gambling support group meetings is by referral from the PGF counsellor. Please call 0800 664 262 for further information.
Description
PGF Services offers support groups in some locations.
Counselling
- Programme Areas
Addictions - other
- Programme Type
Community based support - gambling
- Regions
Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
- Age Groups
Adult / pakeke, Older adult / kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…
Description
At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and…
Multi Venue Exclusion
- Programme Areas
Addictions - other
- Programme Type
Venue exclusion for problem gamblers
- Regions
Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Lakes, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
- Age Groups
Adult / pakeke, Older adult / kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…
Description
Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.
Staff
PGF Services provide counselling and support services to anyone affected by harmful gambling. The service is free, professional and confidential.
Charges
Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.
This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.
Our public health service offers free presentations and workshops for community and professional groups.
Donations are welcome. We are a registered charity.
Hours
8:30 AM to 5:00 PM.
Mon – Fri | 8:30 AM – 5:00 PM |
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PGF Services can be contacted during these hours, via 0800 664 262.
Please note that some of our clinic locations have different opening hours and may not be open every day.
To find a clinic address and opening hours, please click here.
Public Holidays: Closed Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr).
128 Khyber Pass Road, Grafton, Auckland
8:30 AM to 5:00 PM.
Mon – Fri | 8:30 AM – 5:00 PM |
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16 Hagley Street, Porirua City Centre, Porirua
Mon | 9:00 AM – 5:00 PM |
---|---|
Fri | 9:00 AM – 5:00 PM |
Eastgate Mall, Buckleys Road, Linwood, Christchurch
9:00 AM to 5:00 PM.
Mon – Fri | 9:00 AM – 5:00 PM |
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Dunedin Community House, Moray Place, Dunedin
9:00 AM to 5:00 PM.
Mon – Thu | 9:00 AM – 5:00 PM |
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Languages Spoken
English, Cantonese Chinese, Chinese, Korean, Japanese, Mandarin Chinese, Samoan, Tongan, Thai, Hindi, Vietnamese
Document Downloads
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Referral Form
(DOCX, 241.1 KB)
A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency.
Otherwise appointments can be made by phoning 0800 664 262.
Parking
Instructions on parking and how to find us will be given to you upon confirmation of your counselling appointment.
Website
Contact Details
7 The Strand, Takapuna, Auckland
North Auckland
8:30 AM to 5:00 PM.
-
Phone
0800 664 262
Email
Website
109 Anglesea Street, Hamilton
Waikato
8:30 AM to 5:00 PM.
-
Phone
0800 664 262
Email
Website
180 Cuba Street, Palmerston North
MidCentral
8:30 AM to 5:00 PM.
-
Phone
0800 664 262
Email
Website
110 Rimu Road, Paraparaumu, Wellington
Wellington
8:30 AM to 5:00 PM.
-
Phone
0800 664 262 for appointment
Website
5-7 Vivian Street, Te Aro, Wellington
Wellington
8:30 AM to 5:00 PM.
-
Phone
0800 664 262 for appointment
Website
27 Strathallan Street, Timaru
South Canterbury
8:30 AM to 5:00 PM.
-
Phone
0800 664 262 for appointment
Website
128 Khyber Pass Road, Grafton, Auckland
Central Auckland
8:30 AM to 5:00 PM.
-
Phone
0800 664 262
Email
Website
16 Hagley Street, Porirua City Centre, Porirua
Wellington
-
Phone
0800 664 262 for appointment
Website
Eastgate Mall, Buckleys Road, Linwood, Christchurch
Canterbury
9:00 AM to 5:00 PM.
-
Phone
0800 664 262 for appointment
Website
Dunedin Community House, Moray Place, Dunedin
Dunedin - South Otago
9:00 AM to 5:00 PM.
-
Phone
0800 664 262 for appointment
Website
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This page was last updated at 10:44AM on May 16, 2022. This information is reviewed and edited by PGF Services (Problem Gambling Foundation).