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North Auckland, Wellington, Canterbury, South Canterbury, Central Auckland, Dunedin - South Otago, Waikato, Whanganui, MidCentral > Mental Health & Addictions >

PGF Services (Problem Gambling Foundation)

Mental Health & Addictions Service

Today

Open today 8:30 AM to 5:00 PM.

128 Khyber Pass Road, Grafton, Auckland

Open today 8:30 AM to 5:00 PM.

16 Hagley Street, Porirua City Centre, Porirua

Closed today.

Eastgate Mall, Buckleys Road, Linwood, Christchurch

Open today 9:00 AM to 5:00 PM.

Dunedin Community House, Moray Place, Dunedin

Open today 9:00 AM to 5:00 PM.

Description

PGF Services offers free, confidential counselling and health promotion support services throughout Aotearoa for anyone impacted by gambling. We have duty counsellors available by phone, live chat, text, or email between 8.30-5pm Monday to Friday to answer your questions and provide immediate support.

Programmes

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Freephone - 0800 664 262, Text 5819, Live chat www.pgf.nz, help@pgf.nz

Programme Areas: Self help/ helpline, Mental health, Addictions - other
Programme Type: Helpline / self-help - gambling, Online / e-mental health
Regions: All of New Zealand
Age Groups: Youth / rangatahi, Adult / pakeke, Older adult / kaumātua
Referral Types: Self referral, GP, DHB clinical services, Corrections

Referral Process

Phone: 0800 664 262

Website: www.pgf.nz

Email: help@pgf.nz

Description

Free, professional and confidential help and support by phone, live chat, text or email.

If you are concerned about your own gambling or someone else’s gambling, we can help. A…

Programme Areas: Addictions - other
Programme Type: Community based support - gambling
Regions: North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland
Age Groups: Adult / pakeke, Older adult / kaumātua
Referral Types: GP, DHB clinical services, Corrections

Referral Process

Entry into the gambling support group meetings is by referral from the PGF counsellor. Please call 0800 664 262 for further information.

Description

PGF Services offers support groups in some locations.

These support groups are for people who would like to work towards and maintain being 'gamble free'. Significant others are also welcome.…

Programme Areas: Addictions - other
Programme Type: Community based support - gambling
Regions: Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
Age Groups: Adult / pakeke, Older adult / kaumātua
Referral Types: Self referral, GP, DHB clinical services

Referral Process

Phone: 0800 664 262
Email: Online Referral Form: Click here<br />

Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…

Description

At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and…

Programme Areas: Addictions - other
Programme Type: Venue exclusion for problem gamblers
Regions: Wellington, Canterbury, South Canterbury, Dunedin - South Otago, North Auckland, East Auckland, Central Lakes, Central Auckland, Waikato, Bay of Plenty, Lakes, Taranaki, Whanganui, MidCentral, West Auckland, South Auckland, Hutt
Age Groups: Adult / pakeke, Older adult / kaumātua
Referral Types: Self referral, GP, DHB clinical services

Referral Process

Phone: 0800 664 262
Email: Online Referral Form: Click here<br />

Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and…

Description

Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.

Staff

PGF Services provide counselling and support services to anyone affected by harmful gambling. The service is free, professional and confidential.

Charges

Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.

This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.

Our public health service offers free presentations and workshops for community and professional groups.

Donations are welcome. We are a registered charity.

Hours

Open today 8:30 AM to 5:00 PM.

Mon – Fri	8:30 AM – 5:00 PM

PGF Services can be contacted during these hours, via 0800 664 262.

Please note that some of our clinic locations have different opening hours and may not be open every day.

To find a clinic address and opening hours, please click here.

Public Holidays: Closed Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr).

128 Khyber Pass Road, Grafton, Auckland

Open today 8:30 AM to 5:00 PM.

Mon – Fri	8:30 AM – 5:00 PM

16 Hagley Street, Porirua City Centre, Porirua

Closed today.

Mon	9:00 AM – 5:00 PM
Fri	9:00 AM – 5:00 PM

Eastgate Mall, Buckleys Road, Linwood, Christchurch

Open today 9:00 AM to 5:00 PM.

Mon – Fri	9:00 AM – 5:00 PM

Dunedin Community House, Moray Place, Dunedin

Open today 9:00 AM to 5:00 PM.

Mon – Thu	9:00 AM – 5:00 PM

Languages Spoken

English, Cantonese Chinese, Chinese, Korean, Japanese, Mandarin Chinese, Samoan, Tongan, Thai, Hindi, Vietnamese

Document Downloads

Referral Form (DOCX, 241.1 KB)
A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency.

Otherwise appointments can be made by phoning 0800 664 262.