?

Taranaki > Mental Health & Addictions >

Tui Ora - Mental Health & Addiction Services

Mental Health & Addictions Service, Kaupapa Māori

Today

8:30 AM to 5:00 PM.

Description

Tui Ora is the largest community-based health and social services provider in Taranaki delivering a full range of mental health and addiction supports. We are a kaupapa Māori organisation built on the aspirations of all Taranaki iwi. 

Tui Ora provide a range of services, including:

Charges

No fees apply. 

We have a GP clinic Tui Ora Family Health where usual fees apply for consults and other associated services.

Fees and Charges Categorisation

Free

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Taranaki Anniversary (11 Mar), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct).

Languages Spoken

Māori, English

Programmes

Alcohol and Other Drugs (AOD) Service

This service provides alcohol and drug counselling for adults 18+. It is a community outpatient based service provided by trained practitioners who work from our Hāwera, New Plymouth and Waitara offices. Services include assessment, counselling and treatment, brief intervention, relapse prevention, referral to residential treatment and AOD education. Peer supporters with lived experience around alcohol and drug addiction are also available through the Mātanga Tautoko ā-Aropā service.

Programme Areas

Mental health, Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Peer support (AOD), Community / social support (AOD), Kaupapa Māori (AOD), Community based support - mental health, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Services are available to all age groups Māori and non-Māori, throughout Taranaki.

Self-referrals or referrals from other health professionals are welcome.

For more information and a referral form, please view the Tui Ora Website

Description

This service provides alcohol and drug counselling for adults 18+. It is a community outpatient based service provided by trained practitioners who work from our Hāwera, New Plymouth and Waitara offices. Services include assessment, counselling and treatment, brief intervention, relapse prevention, referral to residential treatment and AOD education. Peer supporters with lived experience around alcohol and drug addiction are also available through the Mātanga Tautoko ā-Aropā service.

Note: PDF downloads require the free Adobe Reader application to view.

Activity-Based Recovery Programme

Our programme co-ordinators provide a range of activities in conjunction with tangata whaiora and the community. Our aim is to support you to develop community links that enhance your interests and encourage wellbeing. The programme is open to adults who experience mental unwellness. How we can support you: We offer group sessions focusing on people's goals and strengths We provide opportunities to mix with others in a fun and social way All sessions are group orientated and are held within the community. For more information please view the Tui Ora website

Programme Areas

Mental health, Addictions - other, Kaupapa Māori

Programme Type

Community based support - other, Community based support - mental health, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

The programme is open to adults who experience mental unwellness and are enrolled with Mental Health and Addiction services at Te Whatu Ora (TDHB) or Tui Ora. For further information phone New Plymouth 06 759 4064 or email reception@tuiora.co.nz.

Description

Our programme co-ordinators provide a range of activities in conjunction with tangata whaiora and the community.  Our aim is to support you to develop community links that enhance your interests and encourage wellbeing. The programme is open to adults who experience mental unwellness. 

How we can support you:

  • We offer group sessions focusing on people's goals and strengths
  • We provide opportunities to mix with others in a fun and social way
  • All sessions are group orientated and are held within the community.

For more information please view the Tui Ora website 

Note: PDF downloads require the free Adobe Reader application to view.

Co-existing Problems (CEP) Service

We work with adults 18 years and over, who experience mental unwellness as a result of alcohol and drug issues. Each tangata whaiora has their own kaimahi working alongside them and their whānau to achieve their goals. Our support includes tangata whaiora centered practice and whānau orientated care, CEP education, relapse prevention and integrated care. For more information please view the Tui Ora website

Programme Areas

Mental health, Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Coexisting problems – mental health & addictions, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Services are available to Māori and non-Māori throughout Taranaki, over 18 years of age.

Self-referrals or referrals from other health professionals are welcome

Description

We work with adults 18 years and over, who experience mental unwellness as a result of alcohol and drug issues. Each tangata whaiora has their own kaimahi working alongside them and their whānau to achieve their goals. 

Our support includes tangata whaiora centered practice and whānau orientated care, CEP education, relapse prevention and integrated care.

 

For more information please view the Tui Ora website

Note: PDF downloads require the free Adobe Reader application to view.

Community Housing & Support Services

This service provides community-based, recovery-focused community housing services for people who experience mental illness. Our 24-hour care and support is provided by appropriately trained and qualified staff who support recovery and rehabilitation skills. The accommodation service is for short to medium periods of time to help people to move onto other community housing options. For more information please view the Tui Ora website

Programme Areas

Mental health, Kaupapa Māori

Programme Type

Community based support - mental health, Kaupapa Māori - mental health, Residential support

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

DHB clinical services

Referral Process

Referrals can be made via DHB clinical services, secondary mental health services, and Tui Ora services

Description

This service provides community-based, recovery-focused community housing services for people who experience mental illness. Our 24-hour care and support is provided by appropriately trained and qualified staff who support recovery and rehabilitation skills.

The accommodation service is for short to medium periods of time to help people to move onto other community housing options.

For more information please view the Tui Ora website

Community Mental Health and Addictions Clinical Service

We assess and treat adults, aged 18 years and over, who need ongoing contact with a multi-disciplinary team that could include a psychiatrist, nurses and allied health workers. Each whaiora has their own kaimahi with lived experience working alongside them and their whānau to provide intensive support. For more information please view the Tui Ora website

Programme Areas

Mental health, Addictions - other, Kaupapa Māori

Programme Type

Community based support - other, Peer / advocacy / group / family whānau support, Community based support - mental health, Non-acute specialist mental health community services, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Description

We assess and treat adults, aged 18 years and over, who need ongoing contact with a multi-disciplinary team that could include a psychiatrist, nurses and allied health workers. Each whaiora has their own kaimahi with lived experience working alongside them and their whānau to provide intensive support.  

For more information please view the Tui Ora website 

Note: PDF downloads require the free Adobe Reader application to view.

Consumer Advocacy and Peer Support

We provide an advocacy service for those with mental health and addictions issues, aged 18 years and over. Staff all have lived experience of mental unwellness and support, encourage, provide a peer-to-peer support service and advocate from a position of understanding and without judgement. We aim to provide short-to-medium term support, which places the individual at the heart of their own recovery. The service is provided in the short to medium term and encourages independence and links back into the community. For more information please view the Tui Ora website

Programme Areas

Mental health, Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Kaupapa Māori (AOD), Peer / advocacy / group / family whānau support, Community based support - mental health, Kaupapa Māori - mental health, Supported employment

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral

Referral Process

Self referrals are welcome and following a referral a team member will contact you.

Description

We provide an advocacy service for those with mental health and addictions issues, aged 18 years and over. Staff all have lived experience of mental unwellness and support, encourage, provide a peer-to-peer support service and advocate from a position of understanding and without judgement. We aim to provide short-to-medium term support, which places the individual at the heart of their own recovery. 

The service is provided in the short to medium term and encourages independence and links back into the community. 

For more information please view the Tui Ora website 

Note: PDF downloads require the free Adobe Reader application to view.

Early Intervention Service

We assess and treat people experiencing symptoms of psychosis for the first time, or those who have already undergone one episode of psychosis and would benefit from early intervention. For more information please view the Tui Ora Website

Programme Areas

Mental health, Addictions - drug & alcohol, Addictions - other, Kaupapa Māori

Programme Type

Community / social support (AOD), Kaupapa Māori (AOD), Kaupapa Māori - gambling & other addictions, Community based support - mental health, Advocacy / group / family whānau support (AOD), Non-acute specialist mental health community services, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Young people and adults who have experienced a first episode of psychosis (or have presented for the first time with psychosis). People from any ethnicity can be referred.

Description

We assess and treat people experiencing symptoms of psychosis for the first time, or those who have already undergone one episode of psychosis and would benefit from early intervention. 

For more information please view the Tui Ora Website

Kaumātua and Kuia Service

Our kaumātua, mātanga, and kuia help address the cultural aspects of mental unwellness. They may advocate on behalf of tangata whaiora or work with them and their whānau and help them access traditional practices or therapies. For more information please view the Tui Ora website

Programme Areas

Mental health, Kaupapa Māori

Programme Type

Community based support - mental health, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Who is this service for?
Tangata Whai ora and whānau with experience of mental illness. It is available for those registered with mental health services. 

Description

Our kaumātua, mātanga, and kuia help address the cultural aspects of mental unwellness. They may advocate on behalf of tangata whaiora or work with them and their whānau and help them access traditional practices or therapies.

For more information please view the Tui Ora website

Mental Health of Older People Service (Pāhake Whaiora Primary Care Service)

The Pāhake Whaiora Primary Care service works alongside pāhake (older) people who are experiencing early stage dementia, and age-related conditions including mental health and addiction problems. This community-based service is available for whānau throughout Taranaki. The service can work with community providers to: Navigate pathways for older persons in community and hospital settings, support pāhake and their whānau in this stage of their lives, provide whānau ora based interventions that best help their individual situation such as providing cultural support. For more information please view the Tui Ora website

Programme Areas

Mental health, Kaupapa Māori

Programme Type

Peer / advocacy / group / family whānau support, Non-acute specialist mental health community services, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Older adult / Kaumātua

Referral Types

GP, DHB clinical services

Referral Process
  • Community providers
  • Te Whatu Ora (TDHB) (for secondary element of service)
  • Self referral
Description

The Pāhake Whaiora Primary Care service works alongside pāhake (older) people who are experiencing early stage dementia, and age-related conditions including mental health and addiction problems.  This community-based service is available for whānau throughout Taranaki.  The service can work with community providers to: Navigate pathways for older persons in community and hospital settings, support pāhake and their whānau in this stage of their lives, provide whānau ora based interventions that best help their individual situation such as providing cultural support.

For more information please view the Tui Ora website

Note: PDF downloads require the free Adobe Reader application to view.

Needs Assessment and Service Coordination Service

This service assesses and coordinates resources for adults who require overall support. It is available to clients already enrolled in existing mental health and addiction services. Our team works holistically alongside the client and whānau to support recovery and rehabilitation skills, assess, and coordinate community care and support. For more information please view the Tui Ora website

Programme Areas

Mental health, Kaupapa Māori

Programme Type

Kaupapa Māori - mental health, Residential support

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

DHB clinical services

Referral Process

Accepted Referrers

  • Mental health referrers

Who is this service for?

People 18 years of age and older, receiving services from Mental Health Services can be referred to the Needs Assessment and Service Coordination Service.

Description

This service assesses and coordinates resources for adults who require overall support. It is available to clients already enrolled in existing mental health and addiction services. Our team works holistically alongside the client and whānau to support recovery and rehabilitation skills, assess, and coordinate community care and support.

For more information please view the Tui Ora website

Perinatal Mental Health Services

We work with pregnant mothers or those who have given birth and have experienced mental unwellness, serious mental health problems or alcohol or drug addiction. The perinatal period covers pregnancy (antenatal) and the year after the birth (postnatal). This is a time when women are at increased risk of developing more common mental health conditions including depression and anxiety, as well as less common conditions. We liaise with whānau to develop comprehensive care plans as well as linking with other services related to mental health and addiction. For more information please view the Tui Ora Website

Programme Areas

Mental health, Maternal & infant - mental health & addictions, Kaupapa Māori

Programme Type

Kaupapa Māori - mental health, Maternal mental health - community support

Regions

Taranaki

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

DHB clinical services

Referral Process

All referrals are received by Te Whatu Ora, and then assigned to Tui Ora.

Description

We work with pregnant mothers or those who have given birth and have experienced mental unwellness, serious mental health problems or alcohol or drug addiction.

The perinatal period covers pregnancy (antenatal) and the year after the birth (postnatal). This is a time when women are at increased risk of developing more common mental health conditions including depression and anxiety, as well as less common conditions.

We liaise with whānau to develop comprehensive care plans as well as linking with other services related to mental health and addiction.

For more information please view the Tui Ora Website

Physical Health Outcomes Service

We offer physical fitness and wellness opportunities for clients. Programmes are organised for a specific period and aim to improve physical outcomes and general wellness. They are varied and range from personally tailored gym sessions to walking and sports groups. North Taranaki only. For more information please view the Tui Ora website

Programme Areas

Mental health, Addictions - other, Kaupapa Māori

Programme Type

Community based support - other, Community based support - mental health, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, DHB clinical services

Referral Process

The programme is open to mental health whānau with a clinical keyworker. Referrals can be made through your Te Whatu Ora (TDHB) or Tui Ora clinical keyworker, AOD keyworker, psychiatrist or a self- referral at Tui Ora’s mental health reception. Fill out the referral form and sent to

Description

We offer physical fitness and wellness opportunities for clients. Programmes are organised for a specific period and aim to improve physical outcomes and general wellness. They are varied and range from personally tailored gym sessions to walking and sports groups. North Taranaki only.

For more information please view the  Tui Ora website 

Note: PDF downloads require the free Adobe Reader application to view.

Taiohi Ora Youth Wellness programme

Taiohi Ora Youth Wellness aims to empower taiohi (young people) and help them develop emotional and behavioural resilience through a range of short term interventions that use a whānau-centric approach. Young people aged 10-18 years who are experiencing mild to moderate mental health issues are eligible, with a focus on Māori and Pasifika youth and those at high risk of entering the mental health system. Our free and confidential service can help taiohi who are experiencing: Distress because of difficult life experiences and circumstances e.g. bullying, relationship issues and stress Mild-moderate mental health e.g. depression/low mood, anxiousness and anger Taiohi requiring support with managing emotions and associated behaviours to increase their level of wellbeing and resilience. Taiohi Ora includes a Kaiwhakapiki Hauora team (consisting of a social worker, nurse and counsellor) and kaihāpai - community connectors who work within our communities to identify and engage with whānau and taiohi who need help. We also run group programmes, called Taiohi Tū, in some Taranaki schools. For more information please view the Tui Ora website

Programme Areas

Mental health, Kaupapa Māori

Programme Type

Peer / advocacy / group / family whānau support, Non-acute specialist mental health community services, Kaupapa Māori - mental health

Regions

Taranaki

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Contact 0508 496 884 or (06) 759 4064 or email reception@tuiora.co.nz and ask for a referral form or download the form below

Note: PDF downloads require the free Adobe Reader application to view.

Description

Taiohi Ora Youth Wellness aims to empower taiohi (young people) and help them develop emotional and behavioural resilience through a range of short term interventions that use a whānau-centric approach. Young people aged 10-18 years who are experiencing mild to moderate mental health issues are eligible, with a focus on Māori and Pasifika youth and those at high risk of entering the mental health system.

Our free and confidential service can help taiohi who are experiencing:

  • Distress because of difficult life experiences and circumstances e.g. bullying, relationship issues and stress
  • Mild-moderate mental health e.g. depression/low mood, anxiousness and anger
  • Taiohi requiring support with managing emotions and associated behaviours to increase their level of wellbeing and resilience.

Taiohi Ora includes a Kaiwhakapiki Hauora team (consisting of a social worker, nurse and counsellor) and kaihāpai - community connectors who work within our communities to identify and engage with whānau and taiohi who need help.

We also run group programmes, called Taiohi Tū, in some Taranaki schools.

For more information please view the Tui Ora website

Taranaki Stop Smoking Service

The Taranaki Stop Smoking Service (TSSS) is delivered by qualified Quit Coaches providing group programmes, clinics or one-on-one support. The service is free, confidential and we can come to you at any time - wherever you are. We know quitting is tough and group programmes enable you to give up with family, friends or work colleagues. If those around you are determined to break the habit, you will be too. The programme includes weekly support and on enrolment we can provide free patches, lozenges and gum as well as advice on vaping. For more information please view the Tui Ora website

Programme Areas

Self help/ helpline, Smoking cessation, Kaupapa Māori

Programme Type

Helpline / self-help - smoking cessation, Face to face smoking cessation, Kaupapa Māori - smoking cessation

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

The Smoking Cessation Referral pathway is simple. People are referred via best practice (GPs), a smoking cessation form (Te Whatu Ora / TDHB) or TSSS referral form (all other referrers including self-referrals).

Accepted Referrers

  • Any other health Provider
  • Anyone (The person being referred must give consent)
  • You or your family/whānau

The TSSS team keeps referrers informed of a person’s progress. Email  for more information, phone 06 759 7314, 027 6432752, see the Facebook page taranakistopsmoking or ask your GP.

Description

The Taranaki Stop Smoking Service (TSSS) is delivered by qualified Quit Coaches providing group programmes, clinics or one-on-one support.  The service is free, confidential and we can come to you at any time - wherever you are.  

We know quitting is tough and group programmes enable you to give up with family, friends or work colleagues. If those around you are determined to break the habit, you will be too. The programme includes weekly support and on enrolment we can provide free patches, lozenges and gum as well as advice on vaping.

For more information please view the Tui Ora website

Note: PDF downloads require the free Adobe Reader application to view.

Problem Gambling Support

While many people gamble safely, a significant number of individuals, whānau and communities are negatively impacted by their own or someone else's gambling. This programme provides health promotion and problem gambling education workshops throughout the region to promote reduction of gambling-related harm. We can arrange self-exclusion orders from venues for individuals who believe they may be experiencing gambling-related difficulties.

Programme Areas

Addictions - other, Kaupapa Māori

Programme Type

Community based support - gambling, Venue exclusion for problem gamblers, Kaupapa Māori - gambling & other addictions

Regions

Taranaki

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Description

While many people gamble safely, a significant number of individuals, whānau and communities are negatively impacted by their own or someone else's gambling. This programme provides health promotion and problem gambling education workshops throughout the region to promote reduction of gambling-related harm. We can arrange self-exclusion orders from venues for individuals who believe they may be experiencing gambling-related difficulties.

Disability Assistance

Wheelchair access, Quiet, low sensory environment, Support to make decisions, Assistance to move around, More space to move around, Wheelchair accessible toilet, Mobility parking space

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Parking

Free on-site in New Plymouth

Contact Details

164 Princes Street, Hāwera

Taranaki

8:30 AM to 5:00 PM.

More details…

21 Napier Street, Ōpunake

Taranaki

8:30 AM to 5:00 PM.

More details…

This page was last updated at 1:40PM on January 22, 2024. This information is reviewed and edited by Tui Ora - Mental Health & Addiction Services.