Iwi Support Service
- Programme Areas
Mental health, Addictions - drug & alcohol, Kaupapa Māori, Pacific Island people
- Programme Type
Community / social support (AOD), Kaupapa Māori (AOD), Coexisting problems – mental health & addictions, Peer / advocacy / group / family whanau support, Community based support - mental health, Advocacy / group / family whanau support (AOD), Kaupapa Māori - mental health, Pacific Island people - mental health
East Auckland, South Auckland
- Age Groups
Adult, Older adult
- Referral Types
Self referral, GP, DHB clinical services
How do I get referred to Whare Tiaki Hauora Iwi Support Services?
Completion of a Whare Tiaki Hauora Iwi Support Service Application.
- Tangata Whaiora or whanau can access our services via self referral or can be assisted by completing the referral form with GP or clinical team
What are the service entry criteria?
Have a confirmed Axis 1 Diagnosis i.e, Schizophrenia, Bi-polar etc
- Aged 18+
- Living in the Counties Manukau District
- Identified Clinical Support Team
- Completed Referral Form
What is an Iwi Support Worker?
An Iwi Support Worker (ISW) works with a community-based caseload of 1:15. Their primary function is to provide service coordination which is based on individual needs of tangata whaiora. Iwi Support Workers work in partnership with tangata whaiora and their identified support networks—this can be either whanau, friends and or clinicians.
What can an Iwi Support Worker do?
Iwi Support Workers will assist and support tangata whaiora to
- Maintain their wellbeing
- Assisting tangata whaiora and / or whanau to understand and manage their illness
- Seek community integration and meaningful social activity
- Seek Employment
- Advocacy—with whanau, courts, WINZ, Housing New Zealand etc
What are clients' rights?
Tangata Whaiora Rights to A Quality
As Tangata Whaiora receiving any Mental Health Service, you have the right to be treated with dignity and respect. Other rights include:
- Right to privacy
- Right to receive effective communication
- Right to be fully informed
- Right to make informed choices and give informed consent.
What is a ‘Needs Assessment’?
An individualized support plan is an assessment of your ‘needs, which is a document that is created between you and your Iwi Support Worker. This plan ensures that your needs are being met, and that you are meeting your goals. This support plan is reviewed every three months so that as things change in your life, so can your support plan.
Do I have to be Maori to receive this service?
No—Whare Tiaki Hauora Iwi Support Services are open to anyone regardless of ethnicity, gender, race, culture, disability, religion and sexuality, open to the acknowledgement, acceptance and practice of Kaupapa Maori.
What Does Kaupapa Maori Service Provider mean?
Whare Tiaki Hauora provides its service delivery in Kaupapa Maori practices from Powhiri to Poroporoake, Kawanatanga to tino rangatiratanga, and from tangata Whenua to Manuhiri.
We rely strongly on the principals of Te Tiriti O Waitangi, Tikanga Maori — Partnership, Protection and Participation to ensure adherence to practicing and maintaining a strong focus on wellness.
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14 Rehua Place
14 Rehua Place
PO Box 23300
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This page was last updated at 12:26PM on June 9, 2020. This information is reviewed and edited by Whare Tiaki Hauora.