?

Lakes > Public Hospital Services > Te Whatu Ora – Health New Zealand Lakes >

Adult Community Mental Health & Addiction Services | Lakes | Te Whatu Ora

Public Service, Mental Health, Mental Health & Addictions

Today

Te Ngako, 1144 Pukaki Street, Te Ngako, Rotorua

8:00 AM to 4:30 PM.

Taupō Hospital

8:30 AM to 5:00 PM.

Description

Formerly Lakes DHB Adult Community Mental Health & Addiction Services 

Our two adult community teams provide mental health, addictions and perinatal mental health support.

We have two Adult Community Mental Health & Addiction teams – one based at Te Ngako, supporting the Rotorua community, and one based at Taupō Hospital supporting the Southern Lakes community (Taupō, Tūrangi and Mangakino).

Staff

Each community team has representation from psychiatry, psychology, community nursing, social work, occupational therapy and addiction specialists.

Our Taupō based services also includes primary mental health and addiction clinicians who work closely with GPs in the region and deliver talking therapies.

Charges

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.

Fees and Charges Categorisation

Free, Fees apply

Hours

Te Ngako, 1144 Pukaki Street, Te Ngako, Rotorua

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

For urgent out of hours assistance, please call the Acute Response Team on 0800 166 167.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Taupō Hospital

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

For urgent out of hours assistance, please call the Crisis Assessment and Treatment Team on 0800 166 167.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English

Programmes

Adult Community Mental Health Services

Who Are We We are a multidisciplinary team consisting of a clinical nurse manager, nurses, occupational therapists, clinical psychologists, social workers, psychiatrists and manawa pou for cultural support. What Do We Do We provide and offer: Clinical assessment and treatment for a range of mental health and addiction conditions Cognitive assessment and psychometric testing Talking therapies and/or prescribed medicine/s that will assist you in your recovery Consultation and liaison services to primary care providers and other agencies Who Do We See We usually see people aged 19 - 65 however where there is concerns for those individuals outside the usual age range we can be consulted to determine appropriate service. Where Can We see You We can see you: At our clinic In your home In hospital At your GP's clinic/surgery In a residential or community setting What Happens When We See You When a referral is received we will: Make contact with you to arrange an appointment with one of our clinicians Work in partnership with you and your family/whānau and/or significant others on a plan of care to support you in your recovery Coordinate education and support for you and your family/whānau and/or significant others Work in collaboration with other services to help meet your needs

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

Lakes

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals can be made through the Lakes DHB - Triage Service.

Description

Who Are We

We are a multidisciplinary team consisting of a clinical nurse manager, nurses, occupational therapists, clinical psychologists, social workers, psychiatrists and manawa pou for cultural support.

What Do We Do

We provide and offer:

  • Clinical assessment and treatment for a range of mental health and addiction conditions
  • Cognitive assessment and psychometric testing
  • Talking therapies and/or prescribed medicine/s that will assist you in your recovery
  • Consultation and liaison services to primary care providers and other agencies

Who Do We See

We usually see people aged 19 - 65 however where there is concerns for those individuals outside the usual age range we can be consulted to determine appropriate service.

Where Can We see You

We can see you:

  • At our clinic
  • In your home
  • In hospital
  • At your GP's clinic/surgery
  • In a residential or community setting

What Happens When We See You

When a referral is received we will:

  • Make contact with you to arrange an appointment with one of our clinicians
  • Work in partnership with you and your family/whānau and/or significant others on a plan of care to support you in your recovery
  • Coordinate education and support for you and your family/whānau and/or significant others
  • Work in collaboration with other services to help meet your needs
Lakes Opioid Treatment Service

This is a specialist service focused on reducing the harms of Opioid Dependence (uncontrolled addiction to morphine, oxycodone, methadone, codeine, etc). The service is part of Lakes DHB Mental Health and Addiction Services. It is based in Rotorua with satellite clinics covering Taupō, Tūrangi and Mangakino.

Programme Areas

Addictions - drug & alcohol

Programme Type

Opioid substitution treatment

Regions

Lakes

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Clients can self-refer or can be referred by a medical practitioner or by other alcohol and drug services. When referred, clients are offered an appointment within 2 weeks.

Description

This is a specialist service focused on reducing the harms of Opioid Dependence (uncontrolled addiction to morphine, oxycodone, methadone, codeine, etc). The service is part of Lakes DHB Mental Health and Addiction Services.

It is based in Rotorua with satellite clinics covering Taupō, Tūrangi and Mangakino.

Perinatal Mental Health Services

The Perinatal Mental Health Team at Lakes DHB provides support to mothers and babies and pregnant women who have mental health issues. The multi-disciplinary team members (MDT) discuss treatment options and will also consider referrals on to other services including Post Natal Therapy Services, Well Child providers and others.

Programme Areas

Mental health, Maternal & infant - mental health & addictions

Programme Type

Maternal mental health – clinical teams

Regions

Lakes

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Referrals can be made through the Lakes DHB - Triage Service.

Description

The Perinatal Mental Health Team at Lakes DHB provides support to mothers and babies and pregnant women who have mental health issues. The multi-disciplinary team members (MDT) discuss treatment options and will also consider referrals on to other services including Post Natal Therapy Services, Well Child providers and others.

Additional Details

Face to face / Kanohi ki te Kanohi

Public Transport

For more information on public transport options, click on the location links below:

Parking

For more information on parking, click on the location links below:

Contact Details

Taupō Hospital

Lakes

8:30 AM to 5:00 PM.

More details…

This page was last updated at 3:05PM on May 26, 2022. This information is reviewed and edited by Adult Community Mental Health & Addiction Services | Lakes | Te Whatu Ora.