?

Central Auckland > Public Hospital Services > Te Whatu Ora – Health New Zealand Te Toka Tumai Auckland >

Aronui Ora | Auckland | Te Toka Tumai | Te Whatu Ora

Public Service, Mental Health, Maternity, Mental Health & Addictions

The Urgent Response Service is often the first point of contact with mental health services. 
Call directly 0800 800 717

The Urgent Response Service is a 24/7 mental health crisis response line.  Calls are answered by the Te Toka Tumai Auckland Contact Call Centre.  You will be phoned back by the Urgent Response Service, this usually happens within 10 minutes.

Today

8:00 AM to 4:30 PM.

Description

Formerly Auckland District Health Board, Maternal Mental Health, Aronui Ora

Aronui Ora, Te Toka Tumai

Aronui Ora (Cloak of wellbeing) was formerly named the Maternal Mental Health Service. The aronui cloak represents the fine weaving of whānau and other supports for emotional wellbeing during pregnancy and the first year of an infant’s life.  Aronui Ora is a specialist adult mental health service, and we are gender inclusive.

Community-based mental health assessment and treatment:  Aronui Ora offers a clinic- and community- based service.  We are a specialist mental health service, offering mental health assessments and treatments, including the development of support plans for the peripartum period (the time before, during and after giving birth).  We offer a range of services including medication prescription, care coordination, individual therapy and psychoeducational groups.  In addition, clients may access specialist inpatient and respite services when necessary.      

Inpatient Consult Liaison:  Aronui Ora offers a consult liaison service to Auckland Central Hospital's Maternity Wards.  The goal of this service is to provide specialist maternal health support and advice whilst a person is an inpatient.

Pre-pregnancy consultation:  
Pre-pregnancy consultations, for specialist medication advice, are available for people prescribed psychotropic medications that may be contraindicated during pregnancy.  Pre-pregnancy consultations may be indicated for people where there is a significant risk of relapse in early pregnancy (e.g. Bipolar Affective Disorder).        

Liaison service for medication advice: 
Our Psychiatrists offer specialist advice to prescribers as needed.  This is accessible via telephone, and does not require a referral. 

Our service is voluntary, and requires the informed consent of the person being referred.  Compulsory assessment and treatment may occur in accordance with the Mental Health (Compulsory Assessment and Treatment) Act 1992.  

As a teaching and learning environment, we will seek informed consent to permit the presence of a student - this is a request that can be declined.

Staff

The multi-disciplinary team is made up of mental health professionals from the disciplines of psychiatry, psychology, social work, occupational therapy, psychotherapy and nursing.  There are team members with specialist knowledge in the area of infant care and attachment (promoting a secure parent and infant relationship).

Referral Expectations

Please ensure the person referred has made an informed choice and given informed consent to the referral. 

Compulsory assessment and treatment may occur in accordance with the Mental Health (Compulsory Assessment and Treatment) Act 1992.

The criteria for Aronui Ora are that the referred person:

1.1 Is eligible to receive public health services in New Zealand, OR
1.2 If ineligible to receive public health services in New Zealand, requires an urgent mental health  assessment during pregnancy or parenting in the first year of an infant’s life, AND

2.1 Is residing within the central Auckland District/Te Toka Tumai catchment area; OR
2.2 Is an inpatient at a maternity ward at Auckland Central Hospital; AND

3.1  Requires a pre-pregnancy consultation where psychotropic medication or mental state may be significantly affected by pregnancy; OR
3.2  Is pregnant; OR
3.3  Is a caregiver of an infant under twelve months of age; AND


4.1
The primary reason for referral is that the person would likely meet criteria for a moderate to severe ‘mental disorder’, as defined by the Diagnostic and Statistical Manual of Mental Disorders (DSM); AND
4.2 The identified needs would not be better served by a more appropriate service provider

The Perinatal Anxiety & Depression Aotearoa website offers an extensive range of information, resources and links dedicated to the subject of maternal mental health and early parenthood.           

When making a referral to Aronui Ora, it is important to consider any associated risks or needs that may be mistakenly identified as a maternal mental health issue.  Such issues include:

For other relevant health and social services, the Ministry of Social Development offers a searchable database called the Family Service Directory.

Charges

Aronui Ora is a service offered without charge to people eligible for public health services in New Zealand, who are residing in the Auckland District/Te Toka Tumai area.  Specialist risk and mental health assessment may be provided without charge to people who are ineligible for public health services in New Zealand.  

Fees and Charges Categorisation

Free

Hours

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

For urgent matters after hours, please call the Urgent Response Service on 0800 800 717.

Programmes

Aronui Ora, Maternal Mental Health, Te Toka Tumai

Aronui Ora is a specialist adult mental health service offering: Community-based mental health assessment and treatment Inpatient Consult Liaison Pre-pregnancy consultation Liaison service for medication advice

Programme Areas

Mental health, Maternal & infant - mental health & addictions

Programme Type

Maternal mental health – clinical teams

Regions

Central Auckland

Age Groups

Adult / Pakeke

Referral Types

GP, DHB clinical services

Referral Process

Aronui Ora does not accept self-referrals.  Referrals are received from General Practitioners, and involved health professionals in consultation with the person’s General Practitioner.

Once a referral is accepted, an appointment for an assessment is made.  There can be a waiting period between referral acceptance and assessment.  All clients are allocated a keyworker.  A keyworker is a registered mental health professional that coordinates care, provides specialist support and other therapeutic interventions.  It is standard practice for the person, and their general practitioner, to receive a post-assessment summary that includes a mutually-agreed plan.  

The duration of involvement with Aronui Ora can vary; typical interventions are 3-9 months. It is our preference that files are closed by way of mutual agreement once the person no longer meets criteria for the service.    

Description

Aronui Ora is a specialist adult mental health service offering:

  • Community-based mental health assessment and treatment 
  • Inpatient Consult Liaison
  • Pre-pregnancy consultation
  • Liaison service for medication advice 

Disability Assistance

Wheelchair access, Wheelchair accessible toilet

Public Transport

A number of buses come near, or through, Greenlane Clinical Centre.  To plan your journey, visit:

https://at.govt.nz/

Parking

For clinic-based appointments, paid parking is available within the Greenlane Clinical Centre complex.  Free two hour parking is available behind the campus on Claude Road (near the entrance to Aronui Ora). The service has two designated carparks available - a pass card is available from reception and must be displayed.

Contact Details

Greenlane Clinical Centre

Central Auckland

8:00 AM to 4:30 PM.

0800 43 43 44  or (09) 623 4671 or extension 26740

Clinical Team Leader: Rachel Hunter
Lead Clinician - Clarke Millar
Clinical Coordinator - Jessica Smith-Jones 

COVID-19 screening processes may need to be completed BEFORE admittance to the building.  

Ground Floor
Building 15
Greenlane Clinical Centre
214 Greenlane West
Epsom
Auckland 1051

Information about this location

View on Google Maps

Get directions

Street Address

Ground Floor
Building 15
Greenlane Clinical Centre
214 Greenlane West
Epsom
Auckland 1051

Postal Address

Aronui Ora - Maternal Mental Health
Ground Floor, Building 15
Greenlane Clinical Centre
Private Bag 92189
Auckland 1142

This page was last updated at 4:26PM on February 21, 2024. This information is reviewed and edited by Aronui Ora | Auckland | Te Toka Tumai | Te Whatu Ora.