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Needs Assessment & Care Coordination - Southland | Southern | Te Whatu Ora

Public Service, Older People's Health


8:00 AM to 5:00 PM.


Formerly Southern DHB Needs Assessment & Care Coordination - Southland

The Aged Care Needs Assessment and Service Coordination is a district-wide service that is based in Dunedin, Invercargill and the Rural Hospitals.

The service provides assessment to identify the level of need for ongoing support in the home and community settings. Services are allocated based on this identified need.

The service provides support for elderly people with an ongoing disability.

Access to the service is Monday to Friday 8.00am to 5.00pm.

For more information on this service in other areas please click on the following links:

Referral Expectations

Most often referrals for Needs Assessment are sent by a person's GP to the Care Coordination Centre (CCC). This is a team who manage referrals and services. A person can also refer themselves. In the case of self referrals, the CCC team may need to contact the person's GP to access health information necessary to process the referral.
The CCC will check to see if a person meets eligibility criteria for services and send the referral to the correct team who will contact the person to arrange the assessment. If necessary, they will refer the person to other parts of the health service.
The Needs Assessment team in Invercargill assess and coordinate services for people with high and complex needs.


8:00 AM to 5:00 PM.

Mon – Fri 8:00 AM – 5:00 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), Southland Anniversary (22 Apr).

Contact Details

8:00 AM to 5:00 PM.

Kew Road
Southland 9812

Information about this location

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Street Address

Kew Road
Southland 9812

Postal Address

Southland Hospital
PO Box 828
Invercargill 9840

This page was last updated at 2:33PM on August 1, 2023. This information is reviewed and edited by Needs Assessment & Care Coordination - Southland | Southern | Te Whatu Ora.