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Southland Hospital, Invercargill

Public Hospital

Kew Road
Invercargill

Description

Service Types: Surgical, Geriatric, Childrens Health, Maternity, Medical, Psychogeriatric, Mental health

Postal Address

Southland Hospital
PO Box 828
Invercargill 9840

Region

Southland

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Visiting Hours

Visiting hours at Southland Hospital are 2:00pm – 8:00pm daily (please avoid meal times at 5:00pm). These hours apply to immediate family (whānau), extended family and friends of the patient.

The following wards have special visiting guidelines:

  • Critical Care Unit allows immediate family only to visit at any time except between 2:00pm – 4:00pm.
  • Inpatient Mental Health Unit 7:00am – 8:00pm.
  • Children's Ward allows parents / caregivers to visit at all times. Visiting hours for friends and other relatives are 2:00pm – 8:00pm daily.
  • Surgical Ward has open visiting hours.

The general 2:00pm – 8:00pm hospital visiting hours are in place to support the provision of safe and effective health care to all patients, while also allowing visitors to spend quality time with family or friends in hospital.

Clearly there will always be exceptions to the 2:00pm - 8:00pm visiting hours for patients who are seriously ill or who have other extenuating circumstances. Please discuss with the clinical nurse / midwife manager, midwife or nurse co-ordinator to arrange visiting at other times. 

Refreshments

Cafeteria

A cafeteria is available for patients and their visitors. It is located on the ground floor of the main corridor.

Monday-Friday: 7:30am – 6:30pm

Weekends: 8:30am – 6:30pm

Note these times may change on public holidays.

Parking

There are free car parks on site and free parking along the surrounding streets of Kew and Elles Roads. Kew Road has P120 parking limits (8:00am – 4:30pm) weekdays. Dedicated disability car parks are available near the entrance points to the hospital buildings.

Pick-up / drop-off zones are available outside both hospital entrances where vehicles may pull up and unload/pick up passengers close to the entry. Note these are P5 parking limits.

Car parking is regularly monitored by Security. Please note that vehicles parked in unauthorised parks or in front of fire exits may be clamped at the owner’s expense.

Mobility parks are available for people who hold a valid mobility parking permit and are located in the main and west car parks.

The speed limit on all hospital roadways is 20kph.

Accommodation

Te Whare Whānau 

The Maori Health Unit provides Te Whare Whānau (the Family Room) service. This is a short-term accommodation option (1-3 nights) available to your family / whānau members living outside the Invercargill boundary when you are receiving hospital care. For enquiries to access Te Whare Whānau room, please ask the nursing staff looking after you to contact the unit or Security. 

Pharmacy

The Pharmacy Department is located on the first floor, and is open for outpatient prescriptions between 10:00am and 14:00pm Monday to Friday and between 10:00am and 11:30am on a Saturday.

Telephone: (03) 214 7218.

Security

Southland Hospital has 24-hour security on site.

After-hours entry, between 8:00pm and 7:00am, to the hospital is limited to the main entrance only.

All after-hour visitors should report to the Security Counter inside the main entrance (beside the emergency department reception) during these times. All after-hour visitors are also required to sign in/out for the purpose of any emergencies that may arise.

Support Services

Maori Health Unit - Te Huinga Tahi

Nau Mai, Haere Mai, Welcome

The Māori Health Unit provides nursing and social support services to Māori and non-Māori patients and their whānau / family.  We are here to support you and your whānau / family to achieve maximum health, well-being and independence.…

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Maori Mental Health - Te Korowai Hou Ora

Te Korowai Hou Ora services are available for all tangata whaiora who are receiving clinical mental health services within the Southern DHB.…

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Pacific Island Nurse Specialist Service

The Pacific Island Nurse Specialist Service is designed to assist Pacific people make the transition from hospital to home and to provide nursing follow-up.…

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Chaplaincy Service

Hospital chaplains, ministers and lay church visitors are available to visit you, and can be contacted 24 hours a day, 7 days a week, either through your nurse or the hospital telephone operator.…

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Other

Admission
If you have cold or flu symptoms or other infectious illness, i.e. chicken pox or measles, and are being admitted for planned surgery please telephone: (03) 218 1949, or the receptionist of the Day Surgery Unit (03) 214 5781 before admission. It is very important that you inform us about any of these symptoms, even if it seems like a minor concern to you.

Compliments and Complaints
The staff of Southern DHB welcome feedback.

Contact: Quality & Safety, telephone: (03) 214 5738.

Tell Us What You Think’ leaflet is available to be completed.

Gift Shop
Situated in the foyer on the ground floor, the shop has a selection of gifts and necessities for you to choose from, such as flowers, toys, tissues, shampoo, cards, books and sweets. It is serviced by volunteers and is open between 10:00am and 4:00pm.

Library Books
A selection of books is available in most ward day rooms. Other material, such as large print or specific titles can be requested.  Please ask the ward staff to contact the Southland Hospital librarian for this service.

Meals

  • Breakfast: 7:30am – 8:30am
  • Lunch:       11:45am – 12:45pm
  • Dinner:       5:00 – 6:00pm

Mobile Canteen
The mobile canteen contains items such as small non-perishable snack items and magazines and is run by volunteers. The trolley round operates from approximately 10:00am – 11:30am, Monday to Friday, and visits all ward areas.

Newspaper
The Southland Times (daily newspaper) is available for purchase, Monday to Saturday. The Southland Express (weekly community newspaper) is available free in the hospital foyer (Thursdays of each week).

Postal Arrangements 
If you wish to post mail from the hospital, there is a letter box near the main entrance which is emptied daily, or you can ask a ward staff member to place your mail in the ‘Out’ basket.

Daily mail deliveries and collections (except public holidays) are available. If mail is being sent to you in the hospital it should be addressed:

Your name

Ward name

Southland Hospital

PO Box 828

Invercargill 9840

Ronald McDonald Family Room
The Ronald McDonald Family Room provides a quiet space for families to relax and recharge just moments away from their hospitalised child.

There are four short-stay rooms for the caregivers of critically ill children when it‘s imperative they remain just moments away from their hospitalised child. These beds are allocated in consultation with hospital staff and are given on a greatest needs basis.

  • Phone

    (03) 218 1949

  • Fax

    (03) 218 6890

Emergency Department:
Ph (03) 218 1949, 24 hours / 7 days

 

Website

Kew Road
Invercargill

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Street Address

Kew Road
Invercargill

Postal Address

Southland Hospital
PO Box 828
Invercargill 9840