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Needs Assessment & Care Coordination - Southland | Southern

Public Service, Older People's Health

Today

8:30 AM to 4:30 PM.

Description

The Aged Care Needs Assessment and Service Coordination is a district-wide service operating across Dunedin, Invercargill, and the rural hospitals.

The service undertakes comprehensive assessments to determine an elderly person’s level of need for ongoing support within their home and community.  Based on this assessment, appropriate services are allocated to meet those identified needs.

Support is provided to individuals who have functional limitations related to ageing, or those with long-term chronic health conditions with significant or complex needs.  People under the age of 65 may also be eligible if their disability is related to an ongoing health condition.

The service is available Monday to Friday, from 8:30 am to 4:30 pm.

For more information on this service in other areas please click on the following links:

Referral Expectations

Most often referrals for Needs Assessment are sent by a person's GP to the Care Coordination Centre (CCC), which is a team who manage referrals and services.  A person can also refer themselves.  In the case of self referrals, the CCC team may need to contact the person's GP to access health information necessary to process the referral.

The CCC will check to see if a person meets eligibility criteria for services and send the referral to the correct team who will contact the person to arrange the assessment.  If necessary, they will refer the person to other parts of the health service.

The Needs Assessment team in Invercargill assess and coordinate services for people with high and complex needs.
 
 

Hours

8:30 AM to 4:30 PM.

Mon – Fri8:30 AM – 4:30 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), Southland Anniversary (7 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).

Services Provided

Needs assessment and service coordination (NASC)

Website

www.southernhealth.nz/

Contact Details

Southland Hospital, Invercargill

Southland

8:30 AM to 4:30 PM.

Kew Road
Kingswell
Invercargill
Southland 9812

Information about this location

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Street Address

Kew Road
Kingswell
Invercargill
Southland 9812

Postal Address

Southland Hospital
PO Box 828
Invercargill 9840

This page was last updated at 12:04PM on May 20, 2026. This information is reviewed and edited by Needs Assessment & Care Coordination - Southland | Southern.