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Auckland DHB Orthopaedics

Public Service, Orthopaedics


What is Orthopaedics?
Orthopaedics covers the diagnosis and treatment  of disorders of bones, joints and muscles. Orthopaedic surgeons have special skills in  the surgical treatment of these conditions. The medical treatment is often shared  by orthopaedic surgeons, rheumatologists, sports doctors and general practitioners (GPs).
Here are some of the most common conditions treated by orthopaedic surgeons in adult patients:
  • severe osteoarthritis of the hip or knee
  • fractured bones
  • torn or inflamed muscles, tendons and cartilage
  • dislocations of joints
  • infections in bones and joints
  • trapped nerves
  • disorders of the spine.

Where joints have become destroyed by disease, or worn out, orthopaedic surgeons can often replace these joints with artificial ones. This results in marked relief from pain and an increase in mobility and enjoyment of life for patients.

Fractures, except for the most minor ones, are treated by orthopaedic surgeons as they have the expertise to assess the damage around the fracture and ensure the best function is obtained after the fracture is mended.

Most spinal conditions do not need a surgical operation, but a small number do. Your GP will tell you if your condition is one that could benefit from an orthopaedic opinion.

The orthopaedics department at ADHB provides specialist secondary care for the wider Auckland region and tertiary care in a few complex conditions for the whole of New Zealand. 

The four nurse specialists working in the orthopaedics department are, Julie Hislop, Katie Moloney Joanne Kalin, and Sowmia Thomas. 

Outpatient Clinics

These are held at the Greenlane Clinical Centre.  For information about this location please click here.


Referral Expectations

Covid ALERT LEVELS 3 and 4 information

At alert levels 3 and 4 we are making a number of changes to keep you and our staff safe:

  • We are converting outpatient clinic appointments to telephone or video appointments where possible - you'll be provided with all the information you need.
  • We are still seeing patients in person who require urgent appointments.  If you have an in person appointment and have any COVID-19 symptoms or have been told by public health to isolate please phone the number on your appointment letter in advance.
  • Unfortunately most of our planned surgery is being rescheduled.  Acute and critically urgent surgery will still go ahead as usual.
  • We are trying to contact our patients to confirm their appointment or to reschedule them.
  • Visitor restrictions are in place at the moment - you can visit www.adhb.health.nz/ for more information.

The situation is changing so please continue to visit the above website for updates.

For Clinicians:

1. The orthopaedics department is now recieving the majority of their referrals through e-referrals. Please communicate through this medium as much as possible in order to streamline the triage and booking process.

2. Keep in mind that most rejected referrals are due to a lack of information

3. Please include current medications, tests, labs and x-rays with your referral if at all possible. This will expediate the process to have a patient seen and a decision made quickly about the best course of treatment

4. Spinal patients will get sent a health questionnaire. Unfortunately, if this is not completed and returned then their referral will be suspended

For Patients:

1. Referral by General Practioner

You will need to be assessed by your GP who can then refer you to the Orthopaedic Department at the Auckland Hospital (Greenlane site). During your GP visit, ensure that adequate information is provided to the GP so that they can make an appropriate referral. Kindly, remind your GP to order the necessary investigations and attach them to your referral in order to avoid delays.

2. Triaging of referrals

There are currently more requests for appointments than we have the capacity to see, therefore, referals are prioritised according to greatest need. We see the most urgent and the most disabled patients. Patients with lesser levels of disability, whose referral is declined, will need to pay privately see a doctor outside the public hospital system.

Many minor orthopaedic conditions are treated well by GPs. Alternatively, Your doctor may recommend that you will receive swifter and more effective treatment by referring you to a sports medicine doctor, a rheumatologist, or a physiotherapist. For many minor orthopaedic conditions these are exactly the same health professionals that the orthopaedic surgeon uses to assist in your recovery.

3. Appointment to see an orthopaedic surgeon

There are some conditions that only an orthopaedic surgeon can treat and if your GP refers you to the Orthopaedic Department, you may be given an appointment to see a specialist surgeon. In this case the hospital will write to you giving you an appointment time and date. There may be some delay before you receive one. The current wait time is a maximum of four months. 

4. Attend your outpatient appointment in Greenlane Clinical Centre

Please attend your appointment. If you cannot go, make contact with Greenlane Clinical Centre to cancel or change your booking. This way, we can ensure another patient can make use of your apointment time.

If you wish to read more about the process of elective service provision as outlined by the Ministry of Health, please click here

Urgent referrals

If you have an urgent orthopaedic condition such as a bone infection or a malignant bone tumour, present at the Auckland Hospital emergency department for treatment. Alternatively, if your doctor phones the hospital you will receive an appointment very promptly. 

Injuries covered by Accident Compensation Corporation (ACC)

If you have a condition that was caused by an accident, we are able to treat you at ADHB. Please bring your ACC number with you to appointments if you have been given one one. You may also decide to receive assessment and treatment from an orthopaedic surgeon outside the hospital.


There are no charges for New Zealand citizens or those with permanent New Zealand residency when they are treated in the public hospital. All non-residents and visitors to New Zealand will be billed for the full cost of the consultations and treatment.

The only exception to this is for the treatment of accidents where the cost of treatment can be paid for by the Accident Compensation Corporation (ACC).

Procedures / Treatments

  • Soft Tissue (muscles, tendons and ligaments)

    Orthopaedic surgeons can do operations on tendons to repair them or to improve the muscle balance around a joint.… More

  • Fracture Clinics

    This clinic is for patients who have sustained an injury that has already been treated.… More

  • General Outpatient Clinics

    These are clinics for patients who have been referred by their doctor for an orthopaedic opinion on a specific concern.… More

  • Specialty Clinics

    Some surgeons have special expertise in one area of orthopaedics.… More

  • Joint Replacement

    Joint replacement surgery is sometimes required to treat joints that have been damaged from "wearing out" types of arthritis or from other forms of joint disease including rheumatoid arthritis.… More

  • Osteotomy

    The division of a crooked or bent bone to improve alignment of the limb.… More

  • Arthroscopy (keyhole surgery)

    A large number of orthopaedic procedures on joints can be performed using an arthroscope, where a fiber optic telescope is used to look inside the joint.… More

  • Bunions

    Relief from bunions
    Most bunions are treatable without surgery. Prevention is always best.… More


Find out more about parking options on the Auckland District Health Board website.

Contact Details

Greenlane Clinical Centre

Central Auckland

214 Green Lane West
One Tree Hill
Auckland 1051

Information about this location

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Get directions

Street Address

214 Green Lane West
One Tree Hill
Auckland 1051

Postal Address

Private Bag 92 189
Auckland Mail Centre
Auckland 1142

This page was last updated at 11:50AM on October 7, 2021. This information is reviewed and edited by Auckland DHB Orthopaedics.