Wellington > Public Hospital Services >

Wellington Sexual Health Service

Public Service


9:00 AM to 4:00 PM.


What is Sexual Health Medicine?

Throughout New Zealand, Sexual Health Medicine services vary and may include: the testing, treatment and management of sexually transmitted infections; genital dermatology, genital pain problems; reproductive health and sexual assault care. 

"Sexual health medicine is concerned with sexual relations, including freedom from sexually transmissible infections (STIs), unplanned pregnancy, coercion and physical and psychological sexual discomfort. Its practice encompasses a wide range of factors that contribute to STIs, sexual assault, sexual dysfunction and fertility.

It also promotes sexual health of the community through education, advocacy, screening and diagnostic testing. It has a clinical perspective and a public health approach. It includes the treatment of individuals and the contact tracing and treatment of their sexual partners." MCNZ 2016

Other areas of expertise may include the sexual health of: adolescents, Maori, Pacific Island and other ethnic groups, sex workers, gay, lesbian and transgender individuals. 

Not all sexual health clinics provide all of these services. 


In Wellington, contraception services are not offered within the Sexual Health Service. Smears and contraception are provided by other practitioners such as Family Planning and local GPs.


The Wellington Sexual Health Service (Cuba Street Clinic) provides confidential:

  • Sexual Health Nurse visits for testing and treatment of uncomplicated STIs
  • Specialist physician services upon GP referral for chronic and complex problems
  • Health Advisor for difficult diagnoses, contact tracing, education, Express Clinic
  • Triage Nurse phone line for patients experiencing symptoms or in need of advice
  • Emergency contraceptive pill (ECP)

Being seen at the Sexual Health Clinic is by appointment and anyone may attend free of charge.


Sexual Assault Medical Forensic Service - Tū Pakari Ora

The Cuba Street Clinic is home to the regional Sexual Assault Medical Forensic Service.  Acute services are arranged through your local police or crisis support agencies. See here for information on Tu Pakari Ora

For smears and contraceptive services please contact Family Planning NZ or your GP. 


Dr Jane Kennedy, Sexual Health Specialist, Clinical Leader
Dr Jenny Hayward, Sexual Health Specialist, Lead Sexual Assault Clinician
Dr Beena Hegde, Medical Officer, Forensic Doctor
Dr Julia Scott, Sexual Health Registrar, Forensic Doctor
Dr Teena Mathew, Sexual Health Specialist

Gill Dawidowski, CNS - Sexual Health Service Leader, Clinical Nurse Specialist
Ally Wakeham, CNS - Clinical Nurse Coordinator, Clinical Nurse Specialist
Karen MacIntyre, RN - Sexual Health Nurse
Ellie Brooking, RN - Sexual Health Nurse

Helen Entwistle RN - Sexual Health Nurse
Kim Lund, CNS - Sexual Assault Service Leader, Clinical Nurse Specialist

Health Advisor:
Deb Hutchings

Support Staff:
Diane van Arem - SAATS & SH Administrator/Reception
Clare Green - Lead Receptionist, Cuba Street & Hutt Clinics
Kat Porter - Reception, Porirua Clinic

Outreach Clinics
Lower Hutt - To book an appointment call (04) 385 9879 or Freephone 0800 188 881
Tuesday 9:00am - 11:30am
729 High Street (in the After Hours Medical Centre building)

Porirua - To book an appointment call (04) 385 9879 or Freephone 0800 188 881
Wednesday 9:00am - 11:00am
Ste. 411, Level 4, North City Shopping Centre

Vibe (Youth Health Service) - eligibility criteria apply. To book an appointment call Vibe on            (04) 566 0525, Wednesday Clinic, 12 Daly Street, Lower Hutt

NZ Prostitutes Collective - services for sex workers only. To book an appointment call NZPC on     (04) 382 8791, Wednesday afternoons, 204 Willis Street, Wellington

Awhina Centre (NZ AIDS Foundation) - testing for MSM. To book an appointment contact Awhina Centre on (04) 381 6640
Level 1, 187 Willis Street, Te Aro, Wellington 6011
(Self collected samples only, no nurse onsite)



9:00 AM to 4:00 PM.

Mon – Tue 9:00 AM – 4:00 PM
Thu 9:00 AM – 7:00 PM
Fri 9:00 AM – 4:00 PM

Sexual Health no longer offers sex therapy services or treatment for erectile dysfunction and premature ejaculation.

Other counselling/therapy services can be accessed by contacting Compass Health and speaking with the Mental Health team (eligibility criteria apply).

If you are experiencing STI symptoms, please call Monday, Tuesday, Thursday & Friday between 9:00 - 10:30 am to discuss with a nurse before booking an appointment. Choose phone option 2. If we are on another line, please leave a message and your call will be returned.

No services are provided in the Wellington Clinic on Wednesdays.

Tū Pakari Ora, the Sexual Assault Assessment & Treatment Service (SAATS) phone hours are Monday to Friday 9:00am - 4:00pm. Acute forensic examinations are provided 24/7 by contacting the local police or crisis support services.

For Acute Sexual Assault referrals and requests for forensic examination, please go to:

To contact the daytime service for information ring 04 805 0522 M-F 9:00-4:00

Referral Expectations

  • If your GP suggests that you see a sexual health provider for further evaluation, we will need a letter of referral faxed to us prior to booking your appointment. This letter should contain all of your relevant history and results of their investigations.
  • The information from your referrer will enable us to ensure that you are booked with the clinician best able to address your problem.
  • We will contact you either by phone or letter to arrange your appointment once we have all of the information we need. If you do not want us to contact you by phone (or mail), please let your referring provider know the best way to reach you.
  • You may book an appointment to be seen by the Wellington Sexual Health Service without a referral from your GP for routine testing only i.e. Well checks, STI symptoms, risk assessment, ECP.
  • If you have painful symptoms, contact the clinic on Freephone 0800 188 881, between 9 and 10:30 am M, T, Th, F and select phone option 2 to speak to a Sexual Health Nurse.


  • If you have been sexually assaulted please click on the SAATS-Link website to find the services nearest you you.


Common Conditions

  • Bacterial Vaginosis

    What is Bacterial Vaginosis?

    Bacterial vaginosis is caused by an overgrowth of bacteria (bugs) that are normally only present in the vagina in small numbers.… More

  • Candidiasis

    What is Candidiasis?
    This condition, often known as thrush, is caused by an overgrowth of, or an allergic reaction to, a yeast called Candida albicans.… More

  • Chlamydia

     What is Chlamydia?
    Chlamydia trachomatis is a sexually transmitted bacterial infection.… More

  • Crabs (pubic lice)

    What are Pubic Lice (Crabs)?
    Pubic lice are tiny parasites, which can cause itching in the genital area.… More

  • Genital Herpes

    Genital herpes is a common infection caused by a virus called herpes simplex.… More

  • Genital Warts

    Genital warts are caused by infection with human papilloma virus (HPV) and appear as small lumps in the anal and genital areas.… More

  • Gonorrhoea

     What is Gonorrhoea?
    Neisseria gonorrhoeae is a sexually transmitted bacterial infection.… More

  • Molluscum Contagiosum

     What is Molluscum Contagiosum?
    Molluscum contagiosum is a skin infection caused by a pox virus.… More

  • Syphilis

    What is Syphilis?
    Syphilis is a sexually transmitted infection caused by a bacterium (bug) called Treponema pallidum.… More

  • Trichomoniasis (Trich)

    What is Trichomoniasis?
    Trichomoniasis is a sexually transmitted infection caused by a very small parasite called Trichomonas vaginalis, called ‘Trich’ for short (sounds like trike).… More

  • Non- Specific Urethritis (NSU)

    What is Urethritis?
    Urethritis affects mainly men and means inflammation of the urethra (the urine and semen passage).The urethra can be affected by various sexually transmitted infections (STIs).… More

  • Emergency Contraception

    Why might I need to use Emergency Contraception?
    If you have sexual intercourse and you do not use contraception you may become pregnant.… More


The sexual health services provided by the WSHS and its outreach sites are free of charge to all individuals.  Donations are cheerfully accepted. Most medications are provided free of charge, some may incur a prescription fee.  Pharmacy costs may vary for non residents.

As a free service we are usually fully booked for routine and specialist appointments 2-4 weeks in advance. Walk in patients are only accepted if there is available space. In all cases, walk in patients will have an expected wait from 20 minutes to several hours, as we will see booked patients first. Urgent callers are triaged into our clinics after being assessed by a nurse.  Patients are reminded that After Hours, GPs and Family Planning are also options for sexual health assessments.

Many community GP clinics, student health services and youth services in the Wellington, Hutt, Kapiti and Wairarapa areas are funded to provide free sexual health services to select groups or individuals.  These doctors and nurses attend trainings in sexual health, provided by the specialist service and keep up to date on the diagnosis and treatment of routine STIs.

To find a local GP who is registered to provide free sexual health services call your GP or Compass Health.  Eligibility criteria apply.

All sexual assault services are free of charge.

Public Transport

For Bus Schedules:  http://www.metlink.org.nz/

For Train Schedules: www.tranzmetro.co.nz/


There is on street parking, free for 1 hour, along upper Cuba Street.

Wilson Carpark is located at 151 Cuba Street.

There are a number of coupon parking spots in the area.

Contact Details

Cuba Street Clinic



(04) 385 9879 OR freephone 0800 188 881

Routine testing (no symptoms):  select option 4 for reception to book an appointment

We now have 2 options for Sexual Health screening:

  • General Clinic visit with a Sexual Health Nurse - this is for patients who wish to have a full history and examination and/or are known contacts of an STI.
  • Express Clinic with our Health Advisor - for patients with no symptoms, who are not STI contacts and are happy to collect their own samples (simple instruction provided). Our Health Advisor can offer the same testing as the sexual health nurses, with a shorter wait time.  You complete a brief written history, and testing can be done for gonorrhoea and chlamydia.  Bloods can be taken as needed.

For patients with symptoms or who are in need of advice: select option 2 to speak with a triage nurse.  The Nurse Advice Line is available Monday, Tuesday, Thursday & Friday 9:00 - 10:30 am. If calling after 10:30 am leave a message and a nurse will return your call within 1 working day.

Referral to see a Sexual Health Specialist Physician: a GP referral letter is required  for assessment by one of our specialists. Please ask your GP to send a letter through to us electronically or by fax. We will contact you by mail with an appointment.

FAX 04 805 0528  Health Link DDI  shealthw



General queries answered 9am - 4pm Monday to Friday on 04 805 0522. 

If you have been sexually assaulted 24/7 contact:

Wellington HELP Foundation on 04 801 6655 (Wellington, Porirua, Kapiti) http://www.wellingtonhelp.org.nz/

OR Hutt Rape Counselling Network (HRCN) on 0800 226 694 (Hutt Valley)

OR your local Police 04 381 2000 


 Contacting the crisis support agencies can be done without reporting to police.




Ground Level
275 Cuba Street
Te Aro
Wellington 6011

Information about this location

View on Google Maps

Get directions

Street Address

Ground Level
275 Cuba Street
Te Aro
Wellington 6011

Postal Address

Cuba Street Clinic
Ground Level
275 Cuba Street
Te Aro
Wellington 6011

This page was last updated at 12:05PM on April 5, 2018. This information is reviewed and edited by Wellington Sexual Health Service.