9:00 AM to 4:00 PM.
Wellington Sexual Health Services are contracted through CCDHB to provide services to priority populations in the Greater Wellington area, including Hutt Valley, Kapiti Coast and Wairarapa. These include routine and specialist sexual health care for:
- Patients referred from primary care
- Men who have sex with men
- Sex workers
- Pacific and Māori
- Gender diverse
All other individuals are encouraged to see their GP or Family Plannng for routine testing.
Please note: contraception services are not offered within the Wellington Sexual Health Service.
For smears, contraceptive services and routine sexual health needs please contact Family Planning NZ or your GP.
The Wellington Sexual Health Service (Cuba Street Clinic) provides confidential:
- Sexual Health Nurse visits for testing and treatment of uncomplicated STIs
- Specialist physician services upon GP referral for chronic and complex problems
- Health Advisor for difficult diagnoses, contact tracing, education, Express Clinic
- Triage Nurse phone line for patients experiencing symptoms or in need of advice
- Emergency contraceptive pill (ECP)- Also available at pharmacies
Being seen at the Sexual Health Clinic is by appointment and anyone may attend free of charge.
Referral to see a Sexual Health Specialist Physician:
A GP referral letter is required for assessment by one of our specialists. Please ask your GP to send a letter through to us electronically or by fax. We will contact you by mail with an appointment.
Express Clinic with our Health Advisor - for patients with no symptoms, who are not STI contacts, you will be instructed on how to collect your own swabs (simple instruction provided). Our Health Advisor is not a nurse; any patients presenting with symptoms will be rebooked at a later date. You will complete a brief written history. Testing can be done for gonorrhoea and chlamydia. Bloods can be taken as needed for HIV and syphilis.
- Patients without symptoms who are not happy to be seen in the express clinic or wish to have a full examination should contact their GP or Family Planning
- The express clinic is not for patients 18 years and under. Please ring Youth Services for an appointment
- In Wellington contact Evolve
- In Hutt Valley contact Vibe
- In Kapiti Coast contact KYS - Kapiti Youth Services
Patients with symptoms:
Appointment with a health care provider- If you are experiencing symptoms and wish to be seen by a nurse, please ring and select option 2 (see Contact details for numbers and availability)
Routine testing includes: Chlamydia, gonorrhoea, trichomoniasis (women only), bloods for HIV & syphilis. (Other testing available based on history and risks).
Results: In the majority of cases results will be provided by text. In some circumstances you may be asked to return to receive your results. Test results may not be available for up to 10 days. If you are not planning on staying in New Zealand we may not be able to provide HIV and syphilis testing.
SEXUAL HEALTH STAFF
Dr Jane Kennedy, Sexual Health Specialist, Clinical Leader
Dr Jenny Hayward, Sexual Health Specialist, Lead Sexual Assault Clinician
Dr Beena Hegde, Medical Officer, Forensic Doctor
Dr Julia Scott, Sexual Health Registrar, Forensic Doctor
Dr Teena Mathew, Sexual Health Specialist
Gill Dawidowski, CNS - Sexual Health Service Leader, Clinical Nurse Specialist
Ally Wakeham, CNS - Clinical Nurse Coordinator, Clinical Nurse Specialist
Karen MacIntyre, RN - Sexual Health Nurse
Ellie Brooking, RN - Sexual Health Nurse
Helen Entwistle RN - Sexual Health Nurse
Kim Lund, CNS - Sexual Assault Service Leader, Clinical Nurse Specialist
Diane van Arem - SAATS & SH Administrator/Reception
Keren Jones - Lead Receptionist, Cuba Street & Hutt Clinics
Lower Hutt - To book an appointment call (04) 385 9879 or Freephone 0800 188 881
Tuesday 9:00am - 11:30am
729 High Street (in the After Hours Medical Centre building)
Porirua - Until further notice, Porirua clinics have been cancelled.
Vibe (Youth Health Service) - eligibility criteria apply. To book an appointment call Vibe on (04) 566 0525, Wednesday Clinic, 12 Daly Street, Lower Hutt
NZ Prostitutes Collective - services for sex workers only. To book an appointment call NZPC on (04) 382 8791, Wednesday afternoons, 204 Willis Street, Wellington
Awhina Centre (NZ AIDS Foundation) - testing for MSM. To book an appointment contact Awhina Centre on (04) 381 6640. Level 1, 187 Willis Street, Te Aro, Wellington 6011. (Self collected samples only, no nurse on site)
9:00 AM to 4:00 PM.
|Mon – Tue||9:00 AM – 4:00 PM|
|Thu||9:00 AM – 7:00 PM|
|Fri||9:00 AM – 4:00 PM|
Sexual Health no longer offers sex therapy services or treatment for erectile dysfunction and premature ejaculation.
Other counselling/therapy services can be accessed by contacting Compass Health and speaking with the Mental Health team (eligibility criteria apply).
If you are experiencing STI symptoms, please call Monday, Tuesday, Thursday & Friday between 9:00 - 10:30 am to discuss with a nurse before booking an appointment. Choose phone option 2. If we are on another line, please leave a message and your call will be returned.
No services are provided in the Wellington Clinic on Wednesdays.
Tū Pakari Ora, the Sexual Assault Assessment & Treatment Service (SAATS) phone hours are Monday to Friday 9:00am - 4:00pm. Acute forensic examinations are provided 24/7 by contacting the local police or crisis support services.
For Acute Sexual Assault referrals and requests for forensic examination, please go to:
https://www.saats-link.nz/ or refer to the Health Point sexual assault pages under Tū Pakari Ora:
- If your GP suggests that you see a sexual health provider for further evaluation, we will need a letter of referral faxed to us prior to booking your appointment. This letter should contain all of your relevant history and results of their investigations.
- The information from your referrer will enable us to ensure that you are booked with the clinician best able to address your problem.
- We will contact you either by phone or letter to arrange your appointment once we have all of the information we need. If you do not want us to contact you by phone (or mail), please let your referring provider know the best way to reach you.
- You may book an appointment to be seen by the Wellington Sexual Health Service without a referral from your GP for routine testing only i.e. Well checks, STI symptoms, risk assessment, ECP.
- If you have painful symptoms, contact the clinic on Freephone 0800 188 881, between 9 and 10:30 am M, T, Th, F and select phone option 2 to speak to a Sexual Health Nurse.
- If you have been sexually assaulted please click on the SAATS-Link website to find the services nearest you you.
What is Bacterial Vaginosis?
Bacterial vaginosis is caused by an overgrowth of bacteria (bugs) that are normally only present in the vagina in small numbers.… More
What is Candidiasis?
This condition, often known as thrush, is caused by an overgrowth of, or an allergic reaction to, a yeast called Candida albicans.… More
What is Chlamydia?
Chlamydia trachomatis is a sexually transmitted bacterial infection.… More
Crabs (pubic lice)
What are Pubic Lice (Crabs)?
Pubic lice are tiny parasites, which can cause itching in the genital area.… More
Genital herpes is a common infection caused by a virus called herpes simplex.… More
Genital warts are caused by infection with human papilloma virus (HPV) and appear as small lumps in the anal and genital areas.… More
What is Gonorrhoea?
Neisseria gonorrhoeae is a sexually transmitted bacterial infection.… More
What is Molluscum Contagiosum?
Molluscum contagiosum is a skin infection caused by a pox virus.… More
What is Syphilis?
Syphilis is a sexually transmitted infection caused by a bacterium (bug) called Treponema pallidum.… More
What is Trichomoniasis?
Trichomoniasis is a sexually transmitted infection caused by a very small parasite called Trichomonas vaginalis, called ‘Trich’ for short (sounds like trike).… More
Non- Specific Urethritis (NSU)
What is Urethritis?
Urethritis affects mainly men and means inflammation of the urethra (the urine and semen passage).The urethra can be affected by various sexually transmitted infections (STIs).… More
Why might I need to use Emergency Contraception?
If you have sexual intercourse and you do not use contraception you may become pregnant.… More
The sexual health services provided by the WSHS and its outreach sites are free of charge to all individuals. Donations are cheerfully accepted. Most medications are provided free of charge, some may incur a prescription fee. Pharmacy costs may vary for non residents.
As a free service we are usually fully booked for routine and specialist appointments 2-4 weeks in advance. Walk in patients are only accepted if there is available space. In all cases, walk in patients will have an expected wait from 20 minutes to several hours, as we will see booked patients first. Urgent callers are triaged into our clinics after being assessed by a nurse. Patients are reminded that After Hours, GPs and Family Planning are also options for sexual health assessments.
Many community GP clinics, student health services and youth services in the Wellington, Hutt, Kapiti and Wairarapa areas are funded to provide free sexual health services to select groups or individuals. These doctors and nurses attend trainings in sexual health, provided by the specialist service and keep up to date on the diagnosis and treatment of routine STIs.
To find a local GP who is registered to provide free sexual health services call your GP or Compass Health. Eligibility criteria apply.
All sexual assault services are free of charge.
There is on street parking, free for 1 hour, along upper Cuba Street.
Wilson Carpark is located at 151 Cuba Street.
There are a number of coupon parking spots in the area.
SEXUAL HEALTH SERVICES
(04) 385 9879 OR freephone 0800 188 881 Monday, Tuesday, Thursday, Friday 9:00-4:00
FAX (04) 805 0528
Routine testing (no symptoms): select option 3 for reception to book an appointment with the express clinic
For patients with symptoms or who are in need of advice: select option 2 to speak with a triage nurse. The Nurse Advice Line is available Monday, Tuesday, Thursday & Friday 9:00 - 10:30am. If calling after 10:30am leave a message and a nurse will return your call within 1 working day.
Wellington SEXUAL ASSAULT FORENSIC SERVICES
Please refer to the Sexual Assault HealthPoint pages for Tū Pakari Ora
If you have been sexually assaulted 24/7 contact:
Wellington HELP Foundation on 04 801 6655 (Wellington, Porirua, Kapiti) http://www.wellingtonhelp.org.nz/
OR Hutt Valley Sexual Abuse Support and Healing (HV SASH) on 0800 22 66 94 (Hutt Valley) https://www.hvsash.org.nz/
OR your local Police 04 381 2000
Contacting the crisis support agencies can be done without reporting to police.
275 Cuba Street
275 Cuba Street
Cuba Street Clinic
275 Cuba Street
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This page was last updated at 2:23PM on January 14, 2020. This information is reviewed and edited by Wellington Sexual Health Service.