Today

12:00 AM to 12:00 AM.

Description

24/7 support services for people affected by crime, trauma, and suicide.

Call 0800 VICTIM (842 846)

Ages: 17 years and older.  We support children as part of the family/whānau or in collaboration with a child specialist.

Region: All of New Zealand.  Specialist family violence services in Counties-Manukau, Auckland, Waikato, and Canterbury.

Description:

Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. We help our clients to find safety, healing, and justice after crime and other traumatic events.

Our support workers provide:

  • someone to listen, talk with, and support you to cope through crime, trauma, and loss
  • help to answer your questions, understand your rights, and make informed choices
  • someone to assist and support you at court trials, hearings, and dealing with police and other government agencies
  • help to access local support services and counselling to suit your situation
  • safety planning and support for people affected by family violence and harm
  • help to prepare Victim Impact Statements and attend family group or restorative justice conferences
  • financial assistance for victims of serious crime.

See here for more information.

Family Violence Support

  • Nationwide crisis support services for victims/survivors of family violence (all genders).
  • Advice about and referral to other services and support available to victims/survivors of family violence.
  • Court support, including assistance with Victim Impact Statements and support for restorative justice and family group conferences.
  • Financial assistance for victims of serious crime.
  • Auckland, Counties-Manukau, Waikato, and Canterbury - Specialist family violence intervention services, including family safety planning for male and female victims of family violence

See here for more information on Family Violence

Support After Suicide

  • Nationwide 24/7 crisis support from a specialist support worker for people affected by suicide, including friends, whānau, witnesses and discoverers of the suicide
  • Information and assistance with the Coronial process and support at inquests
  • Free emotional and social support after suicide and referral to pre-approved counselling services
  • Practical support dealing with Police and other authorities, organise specialist cleaning services, and other support as needed during crisis

See here for more information on Suicide.

Support After Homicide

  • someone to listen, talk with, and support you to cope through your trauma and loss
  • help to understand your rights and make informed choices
  • information and help to answer your questions
  • help to access local services to suit your situation
  • practical support and assistance to deal with things like funeral and coronial processes
  • someone to assist and support you at any court trials, hearings, parole, and dealing with police or other
    government agencies
  • help to prepare Victim Impact Statements or other important documentation
  • financial assistance for victims of homicide to assist with your general costs towards recovery, and participation in the justice process

See here for more information on Homicide.

All Victim Support services are FREE.

How to Access:

Call 0800 VICTIM (842 846), 24/7

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Referral

Hours

12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

24/7 Helpline is available on Public Holidays

Public Holidays: Open on all public holidays..

Languages Spoken

Arabic, Cantonese Chinese, English, Filipino, French, German, Gujarati, Hindi, Kannada, Malay, Mandarin Chinese, Māori, Marathi, Punjabi, Samoan, Spanish, Tamil, Thai, Tongan, Vietnamese

Services Provided

Sexual harm victims/survivors - Do you need help and support?

  • Immediate help
  • Support and counselling

Abuse and violence

  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Victim support

Specialist family violence intervention services are available in Auckland, Counties-Manukau, Waikato and Canterbury only.

Advocacy

Basic needs

Region

Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Contact Details

To Volunteer: 0800 865 868

National Office
180 Molesworth Street
Thorndon
Wellington 6011

Information about this location

View on Google Maps

Get directions

Street Address

National Office
180 Molesworth Street
Thorndon
Wellington 6011

Postal Address

Victim Support
PO Box 3017
Wellington 6140

This page was last updated at 12:28PM on September 15, 2021. This information is reviewed and edited by Victim Support.