Middlemore is the largest hospital operated by Counties Manukau District Health Board.  We offer secondary-level (hospital and specialist) care and a selected range of community and domiciliary services for the population of Counties Manukau - the area that stretches from Otahuhu to Port Waikato.

We also provide niche specialist tertiary services for regional and national consumers in orthopaedic and plastic surgery, burns, spinal injury rehabilitation, renal dialysis, and neonatal intensive care.

Middlemore Hospital is one of the largest tertiary teaching hospitals in New Zealand.  Annually, we admit more than 91,000 in-patients, and handle in excess of 354,000 day-patients and outpatient attendances.  We employ around 4,700 staff (4,100 full time equivalents).

All Counties Manukau District Health Board facilities are smoke free.

Other Facilities:
Inpatient services are also provided at our other facilities, which include Kidz First Children's Hospital, the Manukau Surgery Centre, Pukekohe Hospital, Franklin Memorial Hospital, Botany Downs Maternity Unit and Papakura Maternity Unit as well as dedicated mental health and rehabilitation units.    Outpatient services are primarily provided at Manukau SuperClinic™ and Botany SuperClinic™.

• Visiting times on most wards are between 2.00pm and 8.00pm
• Visitors are restricted to two at a time
• Children are welcome, but must be supervised by an adult

A variety of food and hot and cold beverages can be purchased by the general public, patients and staff from the following retail shops and coffee carts at Middlemore Hospital:

Aviary Cafeteria
Open daily:                6.30am – 7.30pm 
Location: Main Rainbow corridor                      (EFTPOS Available)

Pulse Café 
Monday to Friday:     8.00am – 5.30pm 
Saturday & Sunday:  9.00am – 4.30pm           
Location: Hospital Main Entrance                    (EFTPOS Available)

Coffee Carts
Location 1: Galbraith Building Foyer                        
Monday to Friday:      7.00am - 2.30pm           (No EFTPOS Available)

Location 2: Support Building Foyer
Monday to Friday:       7.00am - 1.00pm        (No EFTPOS Available)

Sushi Juici
Monday to Friday:      9.00am – 6.00pm
Saturday:                   10.00am – 3.00pm
Location: Shop 104, Hospital Main Entrance   (EFTPOS Available)

Middlemore Hospital is signposted from the following motorway exits:

Southern Motorway

From the North:   Princes Street, Otahuhu
From the South:   Papatoetoe/Otara (East Tamaki Road) Exit

South-Western Motorway

From either direction:   Massey Road

Access to public transport is available outside the Staff Entrance (Galbraith) on Hospital Road.   There is a train station and bus stop.  Time tables for these are available from the Information Desk at the Main Entrance.

By bus
Bus stops are situated just outside the Staff Entrance (Galbraith) on Hospital Rd.  
For further bus information, see Maxx Timetables, or phone 09-366 6400 or toll-free on 0800 10 30 80 if outside the local calling area.

By train
Middlemore Hospital is located next to the railway line with trains stopping frequently at the station outside the hospital.
See train route and timetable.

Patients may be dropped off or picked up from outside the Hospital main entrance, which has a small number of free short-term parks reserved for this purpose only. Please consider others and remove cars as soon as possible.

Mobility Parking spaces can be located near most of the entrances around the hospital.  Please ensure you display an authorised mobility parking pass at all times.  Click here for more information about mobility parking at Counties Manukau DHB locations.

Parking for all other visitors is available in designated paid visitor parking spaces around the Middlemore Campus.  There is a new public designated parking area beside the new Edmund Hillary Block.  Please follow the signs and to enter the visitor car park insert your ticket barcode up. Remove the ticket and the barrier will rise.

Autopay stations are located throughout the carpark and Hospital main entrance.  After validating your ticket you have 15 minutes to exit the carpark otherwise extra payment is required

Daily Parking Charges:
 

Free parking for 30 minutes between 2pm - 8pm
Between 2.00pm - 8.00pm visitors can park for 30 minutes with no charge.  The visitor must leave within the 30 minutes otherwise normal rates apply.

Hours of operation: 24 hours per day / 7 days a week

Information and booking facilities for relatives accommodation can be discussed with the Charge Nurse/Midwife to see if it is possible.

Whare Rapuora offers accommodation to all cultures for family who need to stay. Your nurse and the Cultural Resource Unit can organise this.  Payment is by koha.  For bookings phone the Middlemore Hospital operator on 09-276 0000.

Hospital Pharmacy

Medicines prescribed while patients are in hospital are supplied by the Hospital Pharmacy.

The Hospital Pharmacy does not fill prescriptions when patients are discharged. The closest Community Pharmacy is located at Middlemore Hospital near the Main Entrance.

Family Circle Pharmacy

The Family Circle Pharmacy is a privately owned company. Discharge medications can be, but do NOT have to be, filled from this pharmacy.  This pharmacy provides a Wheelchair and Crutch hire service.

Monday - Friday:         9.00am to 5.30pm
Saturday & Sunday:   10.30am to 2.30pm

Phone: (09) 259 4350  Fax: (09) 259 4351.

Location: Hospital Main Entrance next to Pulse Cafe.

Security officers are on duty 24 hours per day and patrol all hospital areas.  Security staff are always available during the evenings and at night.  Most of the entrances are locked at night, and the main entrance to the Hospital is where visitors should access the hospital.

Telephones
Public coin and card operated phones can be located at the following locations:

• Main Hospital Entrance
• Galbraith Building Entrance
• Emergency Department
• All ward levels

Phone cards can be purchased at Middlemore Books & Gift Centre (refer to details below).

Hospital TV Hire
Patients can hire TV sets during their stay in hospital.  For hireage charges in all wards in the AMC Building and Ward 21 see rates below. 

Please contact us directly for charges in other wards.  Monthly concession rates are available.  Cash, cheque, credit cards accepted.  Payment is required when TV is turned on.

To order a TV please contact (09) 522 2211 before 3.00pm, 7 days a week.

Middlemore Hospital Retail Shops

Middlemore Hospital Florist
Monday to Friday:          8.30am - 7.30pm
Saturday:                       11.00am - 6.30pm
Sunday:                          12.00pm - 6.30pm

Phone: (09) 270 0678 or 0800 883 888  Fax: (09) 270 0679
Website: www.middlemorehospitalflorist.co.nz
Location: Hospital's Main Entrance foyer

Middemore Books & Gift Centre
Monday to Friday:          9.00am - 6.00pm
Weekends:                     9.00am - 4.00pm

Phone: (09) 276 7705  Fax: (09) 276 7725
Location: Hospital's Main Entrance next to Pulse Cafe

Automatic Teller Machines (ATM)
There are two ATMs available to make cash withdrawals and deposits. These machines are serviced by the National Bank and the ASB.  Most cards are accepted. These machines are located in the Hospital's Main Entrance foyer.