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Waikato > Mental Health & Addictions >

SerenePsych - Mental Health Care Service

Mental Health & Addictions Service, Sexual Harm

Today

8:00 AM to 1:00 PM.

Description

SerenePsych specialises in child and family therapy, offering unwavering support to individuals, couples, and families navigating various challenges. Their approach incorporates various therapeutic techniques and assessments, assuring a thorough response to individual psychological needs.

 

SerenePsych is dedicated to addressing various mental health concerns, such as depression, self-harm, suicidal thoughts, anxiety, grief, loss, trauma, Autism Spectrum Disorder (ASD), Attention-Deficit/Hyperactivity Disorder (ADHD), Post-Traumatic Stress Disorder (PTSD), relationship difficulties, behaviour and anger management, parenting challenges, eating disorders, sensory difficulties, ACC sensitive claims, and school refusal and more. 

SerenePsych uses various therapeutic techniques and counselling to support clients in overcoming their challenges. 

Staff

Madhu Munasinghe: Clinical Psychologist Supporting Diverse Populations
Madhu is originally from Sri Lanka, where she gained experience working with children and families affected by child abuse and neglect. She has lived in New Zealand since 2018, working at the Waikato DHB Infant, Child, Adolescent Mental Health Services (ICAMHS) and the Child Development Centre (CDC). Madhu's training included a range of evidence-based therapeutic techniques, building a diverse skill set that allows her to tailor her approach to effectively support children, teenagers, adults, couples, and families from various social and cultural backgrounds. Her training encompasses a range of evidence-based therapeutic techniques, including CBT (Cognitive-Behavioural Therapy), ACT (Acceptance and Commitment Therapy), DBT (Dialectical Behaviour Therapy), EMDR (Eye Movement Desensitization and Reprocessing), and more. She also provides comprehensive assessments for autism (ASD), ADHD and more. Read more about Madhu here

Deidre du Toit: Occupational Therapist Specialised in Child and Family Therapy
Deidre works with children, teenagers, families, and adults, employing therapeutic techniques tailored to meet the unique needs of her clients and their families.
With children and teenagers, Deidre specialises in addressing a variety of concerns such as behaviour problems, anger management, ADHD, anxiety, depression, disordered eating, grief and loss, oppositional defiance, low self-esteem, school-related challenges, peer relationships, coping with change, and issues related to divorce. She uses EMDR, ACT, Therapy (Play therapy) and more to address various mental health conditions. 
With adults, Deidre addresses anxiety, depression, relationship difficulties, family conflicts, and parenting challenges. Read more about Deidre here.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Anyone can access

Our services are accessible to anyone who reaches out via email or text. We will make every effort to respond promptly based on our availability.

Kindly note that we DO NOT operate as a crisis service.

Emergency Contact: If you believe someone is in immediate danger to themselves or others, dial 111 and request assistance from the Police.
Healthline: Call 0800 611 116 to connect with registered nurses who offer health triage and guidance.
Crisis Assessment: Dial 0800 50 50 50 for urgent mental health support and advice. This service is available to individuals of all ages and situations.
Need to talk or text: Contact 1737 via free call or text anytime, 24/7, to speak with a trained counsellor. This service is completely free of charge.
Lifeline: Call 0800 543 354 for free and confidential support 24/7. Whenever you need someone to listen, we're here for you.
Suicide Crisis Helpline: Dial 0508 828 865 if you or someone you know may be contemplating suicide.

Contact us

Email is our preferred way to connect. We provide services by appointment only (walk-ins are not accepted) and only take scheduled calls. If you want to schedule a phone call, please email us. We are unable to answer unscheduled phone calls and do not accept voicemails.

Mobile: +64 20 425 2321
Email: madhu@serenepsych.co.nz
Contact us online here

Make an appointment

Fees and Charges Categorisation

Fees apply

Fees and Charges Description

Find information about our fees here
Contact us to learn more about costs for therapy and assessment sessions, including detailed information tailored to your specific requirements.

Clinical Psychologist is a Southern Cross Health Insurance Affiliated Provider.

Hours

8:00 AM to 1:00 PM.

Mon – Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 1:00 PM

Public Holidays: Closed Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).

Languages Spoken

English, Sinhala, Afrikaans

Programmes

Individual Psychotherapy

Approaches offered include: Cognitive Behavioral Therapy (CBT) Acceptance and Commitment Therapy (ACT) Eye Movement Desensitization & Reprocessing (EMDR) Dialectical Behaviour Therapy (DBT) Informed Family Based Treatment (FBT) Theraplay (Play therapy) Find out more about individual therapy here

Programme Areas

Self help/ helpline, Mental health

Programme Type

Online / e-mental health, Community based support - mental health, Non-acute specialist mental health community services, Disability support, Eating disorders

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Please contact us directly via email or text to arrange appointments.

Description


Approaches offered include:

  • Cognitive Behavioral Therapy (CBT)
  • Acceptance and Commitment Therapy (ACT)
  • Eye Movement Desensitization & Reprocessing (EMDR)
  • Dialectical Behaviour Therapy (DBT) Informed
  • Family Based Treatment (FBT)
  • Theraplay (Play therapy)

Find out more about individual therapy here

Couples Therapy

Offering expert guidance for transforming your relationship. Learn more here

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

Please contact us directly to arrange an appointment.

Description

Offering expert guidance for transforming your relationship.

Learn more here

Play Therapy (Theraplay)

Find out about Theraplay, a transformative child and family therapy, here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

Waikato

Age Groups

Child / Tamariki, Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

Please get in touch with Deidre du Toit to arrange sessions.

Description

Find out about Theraplay, a transformative child and family therapy, here.

Family Therapy

Offering targeted Family Therapy to improve relationships. Learn more here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP

Description

Offering targeted Family Therapy to improve relationships. Learn more here.

Sensory Processing Assessments

Sensory Processing Therapy can enhance your interactions at work, school and play. Learn more here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

Waikato

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

Please get in touch with Deidre du Toit to arrange sessions.

Description

Sensory Processing Therapy can enhance your interactions at work, school and play. Learn more here.

Autism Spectrum Disorder (ASD) Assessment

Offering assessment and support for Autism Spectrum Disorder (ASD). Find out more here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP

Referral Process

Self-referrals are accepted

Description

Offering assessment and support for Autism Spectrum Disorder (ASD). 

Find out more here.

ACC Sensitive Claims: Free Counselling

We can provide ACC-covered assistance and support following sexual abuse and assault. Read more here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP

Description

We can provide ACC-covered assistance and support following sexual abuse and assault.
Read more here.

Assessment for Intellectual Disabilities

Providing insights and recommendations to support children with intellectual disabilities. Learn more here.

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

Waikato

Age Groups

Child / Tamariki

Referral Types

Self referral, GP

Description

Providing insights and recommendations to support children with intellectual disabilities. Learn more here.

Online Therapy

Learn more about our online therapy sessions conducted via Zoom here

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP

Description

Learn more about our online therapy sessions conducted via Zoom here

Supervision & Training

We provide comprehensive supervision services and training to enhance your professional development. Find out more here.

Programme Areas

Mental health

Programme Type

Training - mental health

Regions

MidCentral, Hawke's Bay, East Auckland, Central Lakes, Southland, West Auckland, Waikato, Hutt, Taranaki, Waitaki, Wellington, Lakes, North Auckland, Tairāwhiti, South Auckland, North Shore, Waitakere, Rodney, Dunedin - South Otago, Manukau, Papakura, Franklin, Central Auckland, Canterbury, Northland, Nelson Marlborough, West Coast, Bay of Plenty, Whanganui, Wairarapa, South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Description

We provide comprehensive supervision services and training to enhance your professional development. Find out more here.

Services Provided

Sexual harm victims/survivors - Do you need help and support?
Sexual harm victims/survivors - Do you need ACC counselling?
Asian support services
Abuse and violence support
Counselling
Family / whānau support
Pregnancy and parenting

Disability Assistance

Wheelchair accessible toilet, Wheelchair access, Mobility parking space, Quiet, low sensory environment

Additional Details

LGBTQIA+ friendly, Child / Tamariki friendly, Speak with women / wahine, Speak with men / tane, Online / virtual / app, Face to face / Kanohi ki te Kanohi, Phone

Travel Directions

To get to Serenpsych at 37 Lake Road, Frankton, Hamilton, New Zealand, you can use the following travel directions:
 
From Hamilton City Center:

Start: Head southwest on Bryce Street toward Anglesea Street.
 
Continue on Bryce Street: Follow Bryce Street, and then turn right onto Seddon Road.
 
At the Roundabout (1st Exit): At the first roundabout, take the 1st exit onto King Street.
 
At the Next Roundabout (3rd Exit): At the next roundabout, take the 3rd exit onto Lake Road.
 
Continue on Lake Road: Continue on Lake Road until you approach an intersection.
 
Arrival - Turn Right onto Lake Road Business Center: Just before you reach the intersection, turn right into Lake Road Business Center.
 
Serenpsych at 37 Lake Road should be within the Lake Road Business Center.
 
 
Please note that these directions are approximate, and it's a good idea to double-check with a navigation app or GPS for real-time traffic updates and the most accurate route based on current conditions.

Public Transport

In addition to on-site parking, several bus stops are conveniently located near the premises.

To make your commute more efficient and plan your trip effectively, we recommend using the "BusIt" app. This app can provide real-time bus schedules, routes, and other helpful information to ensure you reach your destination conveniently and on time.

Parking

Parking is available on the premises; however, we recommend arriving early to secure a parking spot, especially if the location is crowded. This will help ensure a smooth and stress-free experience when you arrive.

Region

Waikato

Contact Details

8:00 AM to 1:00 PM.

Email is our preferred way to connect. We provide services by appointment only and only take scheduled calls. If you want to schedule a phone call, please email us. We are unable to answer unscheduled phone calls and do not accept voicemails. Contact us online here, email or text the mobile number stated.

37 Lake Road
Frankton
Hamilton City
Waikato 3204

Information about this location

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Street Address

37 Lake Road
Frankton
Hamilton City
Waikato 3204

This page was last updated at 3:39PM on November 8, 2023. This information is reviewed and edited by SerenePsych - Mental Health Care Service.