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Waitematā DHB Physiotherapy - Inpatients

Public Service


8:00 AM to 4:30 PM.


The goal of physiotherapy is for all individuals to have the best quality of life possible. The physiotherapy process involves assessment, diagnosis, planning, and treatment of an identified problem.  Physiotherapists aim to work with patients and their family/ whanau to develop treatment goals that encourage them to return to the best level of independence possible.


8:00 AM to 4:30 PM.

Mon – Fri 7:30 AM – 4:30 PM
Sat – Sun 8:00 AM – 4:30 PM

 Acute Respiratory Service, limited Orthopaedic Service (referrals accepted 8.00am - 1.00pm on Emergency Department (ED) and Assessment & Diagnostic Unit (ADU) for discharge assessments only)

On Call Service: 4.30pm - 8.00am, Acute Respiratory Service only

Referral Expectations

Any health professional is able to refer an individual for inpatient physiotherapy. The ward physiotherapist will then determine the appropriateness of physiotherapy requests for each patient.  Some referrals may be declined or not seen within the anticipated timeframe.

Procedures / Treatments

  • Emergency Department / Admission & Diagnostic Unit

    In the Emergency Department / Admission & Diagnostic Unit, physiotherapists are available to help make your return home as safe as possible.… More

  • Medical Wards

    You may be admitted to a ward that specialises in the type of care you require depending on your condition.… More

  • General Surgery

    Following upper abdominal or breast surgery, physiotherapists will be involved in your recovery.… More

  • Intensive Care Unit/High Dependency Unit

    When you are admitted to the Intensive Care Unit (ICU) or High Dependency Unit (HDU), a physiotherapist may be involved in your care to help minimise your risk of developing complications such as chest infections, joint stiffness or generalised weakness as well as treat conditions as required.… More

  • Elective Orthopaedics

    Elective orthopaedic surgery is any planned surgery on your bones or joints.… More

  • Orthopaedic Trauma

    Orthopaedic trauma is any injury to your bones or joints that occurs accidentally.… More


All physiotherapy services are free for New Zealand citizens or permanent residents.

If patients do not meet eligibility criteria then purchasing or hire equipment options will be made available for patients to self fund.  If crutches are needed temporarily for ongoing rehabilitation, a bond may be required which is refunded upon return of the crutches.

Contact Details

North Shore Hospital

North Auckland

Freephone 0800 80 93 42 - Waitemata DHB residential areas only
Patient enquiries:
(09) 486 8930

Emergency Department: Open 24 hours / 7 days, Phone (09) 486 8900

GPs, HAVE YOU REGISTERED FOR A USER NAME & PASSWORD? There is important referral information in the 'Medical Professional Only' section. Please register through Healthpoint now.

Shakespeare Road
Auckland 0620

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Street Address

Shakespeare Road
Auckland 0620

Postal Address

North Shore Hospital
Private Bag 93 503
North Shore City 0740

Waitakere Hospital

West Auckland

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This page was last updated at 12:49PM on September 3, 2018. This information is reviewed and edited by Waitematā DHB Physiotherapy - Inpatients.