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Waitematā DHB Ear, Nose & Throat (ENT) - Otorhinolaryngology (ORL) Services
Public Service, ENT/ Head & Neck Surgery
Description
Ear, Nose and Throat Surgery (ENT) is also known as Otorhinolaryngology (ORL), or Head and Neck Surgery. This area of medicine is concerned with disorders of the ear, nose, throat, the head and the neck.
ENT Surgeons (or otorhinolaryngologists) are specialist doctors who deal with medical and surgical treatment of conditions of the ears, nose, throat and structures of the head and neck apart from the eyes.
The Head & Neck Cancer Charitable Trust
They wanted us to nominate a HNC team and mention two clinicians. We chose the MDM team of which you are all members! They declared us runners up after the top 3 nominations from patient groups around the world. We had to add a video to the nomination with the links provided below for your viewing.
Consultants
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Mr Bill Baber
ORL Surgeon Otology
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Dr Stephen Ball
ORL Surgeon Rhinology
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Mr Nic Bodenstein
ORL Surgeon Otology
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Dr Melanie Collins
ORL Surgeon Otology
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Mr Michael Davison
ORL Surgeon Rhinology - Clinical Director
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Dr David Grayson
ORL Surgeon Paediatrics
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Mr Angus Shao
ORL Surgeon Rhinology
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Mr Kevin Smith
ORL Surgeon Head & Neck
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Dr Veronika van Dijck
ORL Surgeon Head & Neck - Deputy Clinical Director
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Mr Wai Keat (Justin) Wong
ORL Surgeon Otology
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Dr David Wood
Medical Officer - Otolaryngology Head & Neck Surgery
Referral Expectations
If you have an urgent problem requiring immediate surgical assessment you will be referred to the ORL Department at Auckland City Hospital as acute ORL work is not done at North Shore or Waitakere Hospitals.
If the problem is not urgent, the GP will write a letter to the ORL Department requesting an appointment in the outpatient clinic. Each month the Department receives more new referrals than can be seen in clinic. One of the consultant surgeons working in the Department reviews the referral letters to determine who should be seen first, based on the information provided by the GP. Very urgent cases are usually seen within a couple of weeks, but other cases may have to wait a much longer time. Routine cases are often returned to the GP with some management advice.
For many years we have accepted more referrals for a first specialist assessment (FSA) than we have had the capacity to see within the required 4 month timeframe. In order to personalise our service we undertake to respond to each referral with information to assist referrers with the ongoing management of ORL conditions including alternatives to a clinic visit. We will accept every referral on patients who have ‘red flag’ symptoms, signs or investigations of concern, but we cannot guarantee to see less urgent referrals if there are no available clinic appointments open.
It is important from a patient safety perspective that we are able to track each referral and we therefore request that all referrals are done through the e-referral platform.
Common Conditions
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Otology (Ear) Tests
Audiometry is the electronic testing of hearing ability. You will sit in a special room wearing earphones and be asked to respond when you hear a noise through the earphones. These tests can measure your hearing levels as well as other aspects of hearing such as the ability to recognise… More
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Otitis Media
This is inflammation or infection of your middle ear (the space behind your eardrum) and is often associated with a build-up of fluid in your middle ear.… More
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Otosclerosis
When the growth of one of the tiny bones in your middle ear, the stapes, changes from hard to soft and spongy, it leads to the condition called otosclerosis.… More
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Hearing Loss
Hearing loss can be divided into two types: conductive hearing loss (caused by some sort of mechanical problem in the external or middle ear) or sensorineural hearing loss (caused by disorders of the inner ear, hearing nerve or associated brain structures).… More
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Acoustic Neuroma
This is a rare, slow-growing, benign (non-cancerous) overgrowth of tissue on the nerves that affect your hearing and balance.… More
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Meniere's Disease
Meniere's disease is a disorder in which there is an abnormality in the fluids of the inner ear resulting in increased pressure in the inner ear.… More
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Sinusitis
In the facial bones surrounding your nose, there are four pairs of hollow air spaces known as sinuses or sinus cavities.… More
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Snoring
Snoring is the harsh rattling noise made by some people when they sleep.… More
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Obstructive Sleep Apnoea (OSA)
When snoring is interrupted by episodes of totally obstructed breathing, it is known as obstructive sleep apnoea.… More
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Rhinitis
Rhinitis is the inflammation of the lining of the nose (nasal mucosa).… More
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Tonsillitis
Your tonsils are the oval-shaped lumps of tissue that lie on both sides of the back of the throat.… More
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Swallowing Disorders (Dysphagia)
If you find it difficult to pass food or liquid from your mouth to your stomach, you may have a swallowing disorder or dysphagia.… More
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Hoarseness
Hoarseness can be described as abnormal voice changes that make your voice sound raspy and strained and higher or lower or louder or quieter than normal.… More
Parking
Parking onsite is payable at the hourly rates prescribed by WDHB
Other
Audiologists: Nelson Balisa (2022 onwards), Chessie Egan (Locum),
Audiology Bookings: Anna Bogdalski
Clinical Nurse Specialist: Margaret Boreham-Colven, Mark Wade, Kathryn Terry
Periop Nurse Coordinator: Alisha Thompson
Team Lead Periop Nurse Coordinator : Yali Wang
PA ORL: Harry Tavita
Operations Manager: Adrian bin James Amandus
Website
Contact Details
North Shore Hospital
North Auckland
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Phone
(09) 486 8920
Website
Unfortunately faxes have ceased as from 03.05.2021. Referrals can be emailed if access to the E-referral system is not available.
Please email referrals to ReferralORL@waitematadhb.govt.nz
124 Shakespeare Road
Takapuna
Auckland 0620
Street Address
124 Shakespeare Road
Takapuna
Auckland 0620
Postal Address
Private Bag 93503,
Takapuna
North Shore 0740
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This page was last updated at 9:47AM on May 17, 2022. This information is reviewed and edited by Waitematā DHB Ear, Nose & Throat (ENT) - Otorhinolaryngology (ORL) Services.