Waitematā DHB Urology Services
Provision of urology services for Waitematā District Health Board (WDHB) patients is part of the regional urology service.
Urology services provided within WDHB include consultations, investigations and elective surgery.
Urology is the branch of medicine that looks at diseases of the urinary system in females and the genitourinary system in males.
The urinary system is made up of the:
- kidneys (where urine is formed from material filtered out of the blood)
- ureters (tubes that carry urine from the kidneys to the bladder)
- bladder (a balloon-like organ that stores urine)
- urethra (the tube that carries urine to the outside of your body).
Average waiting time to be seen in clinic following acceptance of referral letter, is not currently available.
Priority 1 - These are acute cases and are not usually seen at Waitematā DHB but at Auckland DHB. There is no waiting time as patients are admitted or assessed immediately at Auckland City Hospital. We do very occasionally see testicular cancer cases and the waiting time is about 5 days.
Priority 2 - Patients referred with macroscopic haematuria are seen within a maximum of 30 days at a one stop haematuria clinic (we are currently working towards achieving a 14 day timeframe). This clinic includes a renal tract ultrasound and flexible cystoscopy. Whilst we endeavour to see all P2 referrals within 31 days although some individuals are currently waiting up to 62 days to be seen.
Priority 3 - Patients whose referrals have been graded as P3 will wait up to four months for their FSA appointment.
Common Conditions / Procedures / Treatments
Benign Prostatic Hyperplasia (BPH)
This is an enlargement of the prostate gland. In BPH there may be difficulties in passing urine as the enlarged prostate can cause a blockage.… More
What causes bladder cancer is not always clear, but the risk of developing bladder cancer increases with smoking, age, long term bladder problems and unsafe exposure to some industrial chemicals.… More
This procedure involves the insertion of a scope into the bladder under local anaesthetic.… More
This term means blood in the urine and may be the result of inflammation or other problems with your kidneys, blockages in your ureter, infection or other problems with your bladder or problems with your prostate.… More
Kidney conditions requiring surgery
This section contains downloaded patient information booklets on the following: Nephrectomy (open or laparoscopic) and Pyeloplasty. More
This term refers to stones in the urinary system. They form in the kidneys but can be found anywhere in the urinary system.… More
In this procedure the doctor passes an ultrasound probe into the back passage.… More
Prostate cancer typically consists of many, very small, tumours within the prostate.… More
This is the term used to describe inflammation of the prostate gland.… More
Urinary Tract Infections (UTIs)
A UTI is caused by an infection in the urinary tract.… More
Urodynamic tests measure the storage of urine in the bladder and the flow of urine from the bladder through the urethra.… More
Urinary incontinence or loss of bladder control is the involuntary passage of urine (passing urine without meaning to).… More
Urinary retention, or abnormal holding of urine in the bladder, is a common urological problem.… More
Urine Flowrate Test
This test involves passing urine into a special machine which measures the speed of the urine flow and graphs it for assessment by the doctor or nurse.… More
- Radical Prostatectomy Patient Information (PDF, 513.1 KB)
- Flexible Cystoscopy (PDF, 110.7 KB)
- Laparoscopic Nephrectomy Patient Information (PDF, 459.7 KB)
- Nephrectomy Patient Information (PDF, 485.7 KB)
- Transurethral Resection of Bladder Tumour (PDF, 394 KB)
- Transurethral Resection Of Prostate (TURP) (PDF, 764.8 KB)
- Orchidectomy Patient Information (PDF, 376.4 KB)
- Botox Injection (PDF, 157.6 KB)
- Bladder Neck Incision (PDF, 312.8 KB)
- Managing Supra Pubic Catheter (PDF, 705.5 KB)
- Urethrotomy (PDF, 354.5 KB)
MOSS: Pawan Singhal
MOSS: Tu Dinh
Charge Nurse: Sue Johnston
Clinical Nurse Specialist: Sue Stanbridge
Clinical Nurse Specialist : Trudy Dugmore
Clinical Nurse Specialist: Xu Cui
Nurse Practitioner: Sue Osborne
Urology Cancer Coordination: Trudy Dugmore (contact via email )
(09) 486 8900 or freephone 0800 80 93 42; Patient enquiries (09) 486 8930; Known extension / pager numbers (09) 486 8920; Urology Booking Clerks - Deborah ext 3033 or Ruth 3639 or Linda 3320
Freephone 0800 80 93 42 - Waitemata DHB residential areas only
(09) 486 8930
Emergency Department: Open 24 hours / 7 days, Phone (09) 486 8900
GPs, HAVE YOU REGISTERED FOR A USER NAME & PASSWORD? There is important referral information in the 'Medical Professional Only' section. Please register through Healthpoint now.
North Shore Hospital
Urology Dept, 4th floor
Private Bag 93-503
North Shore City 0740
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This page was last updated at 11:47AM on February 18, 2020. This information is reviewed and edited by Waitematā DHB Urology Services.