North Shore Hospital Maternity Services (Waitematā DHB)
Public Service, Maternity, Maternity/Birthing Facilities, Obstetrics and Gynaecology
Welcome to Waitematā District Health Board (DHB) Maternity Services. Waitematā DHB has two maternity units, based at Waitākere Hospital and North Shore Hospital.
Once you know you are pregnant, it is important to make an appointment with a midwife/lead maternity carer (LMC) as soon as possible.
For help finding a midwife please visit:
Find your midwife: https://www.findyourmidwife.co.nz/
MAMA: Ph: 09 815 5024 or https://www.mamamaternity.co.nz
If you are having trouble finding a midwife please phone our midwife liaison services on:
Waitākere Hospital 09 837 8808
North Shore Hospital 09 486 8900 Ext 47000
What is Maternity/Obstetric/Midwifery care?
Maternity care is care provided to you during your pregnancy, labour and birth, and up to 6 weeks after your baby is born, and care provided to your baby for the first six weeks. Maternity care is provided to you by a midwife (free) or a private obstetrician (not free). Once you have chosen a maternity carer this person is then referred to as your Lead Maternity Carer (LMC). Your LMC will provide regular care and check ups for you during your pregnancy, attend your labour and birth, and check on you and baby regularly after the birth. If you have a more complex pregnancy or have underlying medical conditions your care will be provided by your LMC and a team of doctors and midwives from the hospital.
Place of birth
Many women give birth at either Waitākere or North Shore hospital. However, your options for giving birth also include a primary birth unit or your home. For some women, giving birth at home is a safe option. Please talk with your LMC about this.
Birthing at one of the primary birthing units is also a safe choice for low-risk women. The Primary Birthing Units in the Waitematā DHB Area are:
- Helensville Birth Centre https://www.birthcentre.co.nz/
- Warkworth Birth Centre http://www.warkworthbirthcentre.co.nz/
- Wellsford Birth Centre https://www.healthpoint.co.nz/public/maternity/wellsford-birthing-unit/
If you give birth at Waitākere Hospital/North Shore Hospital, you can still be transferred to one of the units soon after your birth for your postnatal stay (space permitting). All of our maternity units as well as the primary birthing units have BFHI accreditation and all midwives, nurses and lactation consultants are very experienced in helping with establishing breastfeeding.
Virtual tour of the maternity facilities at Waitakere and North Shore Hospitals
(If your monitor doesn't have audio output, you may need to use headphones)
Maternity Services at North Shore Hospital
North Shore Hospital provides a primary and secondary maternity facility for women with low or medium risk pregnancies. The Special Care Baby Unit can accommodate babies over 32 weeks' gestation. National Women’s Health at Auckland City Hospital provides tertiary-level care.
Liaison Midwife - finding a midwife can be a very confusing and stressful time, especially for first time mothers or those who have found the system has changed since their last child. The Liaison Midwife informs women of their choices as to who can provide them with pregnancy care. The Liaison Midwife will also discuss what may suit each individual woman best and make the appropriate referrals to ensure antenatal care begins.
Community Midwifery - this team of midwives provides support for the antenatal clinics and provides antenatal and postnatal care for women unable to register with an LMC.
Antenatal Clinic Services - for secondary obstetric, obstetric physician or anaesthetic consultations as required.
Pregnancy and Parenting Education - includes courses of both antenatal classes and breastfeeding workshops.
Lactation Consultant Clinics - Get expert advice for specific breastfeeding problems from qualified lactation consultants.
Birthing Facilities – North Shore Hospital has a large birthing suite featuring a total of ten birthing rooms and three deep water birth pools. There is also space to assess and monitor 4 women in pregnancy or early labour. For women who are cared for by the community midwifery service, care during labour and birth is provided by North Shore Hospital facility midwives.
Postnatal Wards - North Shore Hospital has one large Maternity Suite to accommodate 36 postnatal beds. The average length of stay for women who have had a normal vaginal birth is two - three days. The average length of stay for women who have had a Caesarean Section is three - five days. Services available for maternity clients include:
- Lactation Consultant: to support women with complex breastfeeding issues and to provide practical breastfeeding workshops
- Physiotherapy: providing individual assessment, advice and treatment for women
- Social Work: experienced social workers provide confidential counselling and advocacy services and information on community support.
- Cultural support: Te Puna O Te Ora Services provide cultural support to Maori women and their whānau, providing access to health, advocacy and the appropriate support services where required. A Maori community liaison worker is also available to assist you and your whānau
- A Pacific Island community liaison worker advocates and liaises between members of Pacific Island communities and maternity to improve access for women and their families.
- Asian Health Support Service offer a variety of support networks for members of the Asian community.
Please click here for maternity services provided at Waitakere Hospital.
Your LMC will arrange for any necessary referrals to an appropriate specialist at any time during your care, with your consent.
Specialist Appointment – If you have been referred to our team of doctors by your LMC, you may meet with one of our obstetricians, anaesthetists or obstetric physicians to make a care plan that is appropriate to your needs and health condition. You may meet the specialist once, or more frequently throughout your care depending on the reason for referral. You will receive a letter in the post advising of your appointment if one is needed.
Diabetes service – If you have been diagnosed with diabetes in pregnancy you will be referred to our team of specialised midwives who work with our obstetricians and obstetric physicians to provide you excellent care that will help ensure the best health for you and your baby.
Maternity care is free to New Zealand citizens, residents, and some permit holders. Please bring a copy of your passport or birth certificate with you to your first appointment.
Click here for more information about healthcare charges at Waitematā DHB.
Services / Procedures / Treatments
COVID-19 Information for women
This is an anxious time for women and families expecting a baby.… More
SMILE (Smoke & Alcohol Free, Mental Wellbeing Matters, Immunise, Lie on your Side, Eat Healthy) Pregnancy Care
Pregnant? Now is a great time to keep your baby healthy.… More
Healthy Babies Healthy Futures
Give babies and toddlers a HEALTHY start to every day!
Come join in the fun, meet other mums, learn some great tips or relax and enjoy a hot cuppa!… More
Antenatal Screening Tests
Having blood tests early on in your pregnancy can help protect you and those close to you.… More
Downs Syndrome Screening
Screening for Downs Syndrome and other chromasomal (genetic) abnormalities is now routinely offered.… More
Antenatal HIV Screening
The aim of HIV testing in pregnancy is to identify HIV infection in pregnant women.… More
Early Pregnancy Clinic
The Early Pregnancy Clinic at North Shore Hospital sees women up to 19 weeks pregnant who have a confirmed pregnancy loss on ultrasound.… More
Ultrasound imaging, also called ultrasound scanning, is a method of obtaining pictures from inside the human body through the use of high frequency sound waves.… More
Baby Movements in Pregnancy
The following pamphlet helps guide you about baby movements in pregnancy, and when to call your LMC. More
Diabetes in Pregnancy
Our team of specialised midwives work with you, and our obstetricians and obstetric physicians to provide you excellent care that will help ensure the best health for you and your baby. More
High Blood Pressure and Pre-eclampsia
High blood pressure or pre-eclampsia can affect up to 10% of pregnant women.… More
Information on how to help your breech baby to turn head down and birth choices if your baby remains in the breech position. More
Induction of Labour
Some women may be recommended to have an induction of labour for medical reasons or if your pregnancy continues for more than 41 weeks.… More
Labour and Birth
Giving birth can be an exciting but anxious time. Please talk with your LMC about your choices for labour and birth.… More
Your planned Caesarean section
Some women require a planned caesarean section for a number of reasons.… More
Breastfeeding your Baby
Waitematā DHB provides a range of resources to assist mothers to initiate and maintain breastfeeding for their babies.… More
Titifaitama Breastfeeding Support Groups
These groups are led by the Pacific Cultural Liaison Co-ordinator together with a Lactation Consultant.… More
How to Protect your Baby from Sudden Unexpected Death of an Infant
Make every sleep a safe sleep for all infants, and reduce the rate of SUDI in the Northern Region.… More
Newborn Hearing Screening
The aim of the UNHSEIP (Universal Newborn Hearing Screening & Early Intervention Programme) is for early identification of newborns with hearing loss. The programme ensures that they can access timely and appropriate interventions, inequalities are reduced and the outcomes for these children, their families and whanau, communities and society are improved.… More
Neonatal Assessment of the Hips
Clinical pathway to assist and support LMCs. More
- Choosing a Lead Maternity Carer (PDF, 108.4 KB)
Information for Your Stay - Waitematā Maternity Services
(PDF, 650.5 KB)
Helpful Information About Your Stay with Waitematā DHB Maternity Services
Information regarding your healthcare
(PDF, 897.3 KB)
Helpful information about your healthcare, how information is kept and how to request a copy of your notes at WDHB
- Smokefree Beginnings (PDF, 3 MB)
Your Pregnancy & Blood Tests
(PDF, 82.2 KB)
Blood tests to help protect you, your baby, your whanau
Ministry of Health HIV in Pregnancy Pamphlet
(PDF, 191.2 KB)
Ministry of Health HIV in Pregnancy pamphlet
- SMILE (Smoke & Alcohol Free, Mental Wellbeing Matters, Immunise, Lie on your Side, Eat Healthy) Pregnancy Care (PDF, 3 MB)
Teens - Resource Directory for Pregnant Teens
(PDF, 191.5 KB)
Contact details for key services and agencies that may be used for pregnant teenagers and teen mothers and families in the Waitematā area
- Baby Movements (PDF, 1.1 MB)
- Low Dose Aspirin in Pregnancy (PDF, 980.4 KB)
- Diabetes in Pregnancy (PDF, 643.6 KB)
- Diabetes in pregnancy - simplified Chinese (PDF, 689.4 KB)
- Diabetes - Healthy eating in pregnancy (PDF, 6.5 MB)
- Diabetes - Chinese suggested meal plan (PDF, 146 KB)
- Diabetes - Indian suggested meal plan (PDF, 143.5 KB)
- Diabetes - Suggested meal plan (PDF, 147.3 KB)
- Diabetes - Insulin treatment in pregnancy (PDF, 741.3 KB)
- Diabetes - Metformin treatment in pregnancy (PDF, 769.5 KB)
- Diabetes - Managing diabetes on the day of your Caesarean (PDF, 115.9 KB)
- Diabetes - Postnatal advice (PDF, 771 KB)
- Diabetes - WDHB GDM algorithm 2015 (PDF, 279.7 KB)
- Diabetes - WDHB info for HbA1c test at booking (PDF, 480 KB)
Induction of Labour Information Leaflet
(DOCX, 114.1 KB)
Information on induction of labour
- Induction of labour information leaflet - simplified Chinese (PDF, 1.1 MB)
- Induction of labour - Going Home With a Balloon Catheter Information Sheet (PDF, 111.4 KB)
- Breech baby (PDF, 509.5 KB)
- Turning your Breech Baby (PDF, 736.7 KB)
- Perineal Massage Leaflet (preparing your body for birth) (PDF, 396.7 KB)
- Labour & Birth - Your Labour - What you need to know (PDF, 2.1 MB)
- Labour & Birth - Your Labour - What you need to know - simplified Chinese (PDF, 2.4 MB)
- Labour & Birth - Strategies for managing labour (PDF, 1.1 MB)
Labour & Birth - Water for Labour & Birth
(PDF, 1.8 MB)
Provides information around the use of water as a method of pain relief for labour and birth.
- Labour & Birth - Epidural in labour leaflet (PDF, 728.6 KB)
- Your baby's whenua (Placenta) (PDF, 782 KB)
- Streptococcus infection (GBS) information leaflet (PDF, 1.3 MB)
Caesarean birth - Planned Caesarean Section
(PDF, 653.2 KB)
Information for mothers who are booked for a caesarean section for obstetric indication.
Caesarean birth - After your caesarean section
(PDF, 1.8 MB)
Information for women who have had a caesarean section.
- Birth After Caesarean (PDF, 832.9 KB)
Breastfeeding - Beginners Guide (English)
(PDF, 670.5 KB)
Breastfeeding beginners guide for mothers and their families.
Breastfeeding - Beginners Guide (Simplified Chinese)
(PDF, 1.1 MB)
A multilingual breastfeeding beginners guide for mothers and their family
Breastfeeding - Information for Chinese Grandparents
(PDF, 1.6 MB)
An information resource for Chinese speaking grandparents and family to inform about early establishment of breastfeeding.
- Breastfeeding - Beginners guide (Thai) (PDF, 684.5 KB)
Breastfeeding - Sharing breastmilk
(PDF, 524 KB)
A guide for mothers sharing breastmilk.
- Breastfeeding - Storing colostrum in pregnancy (PDF, 1.3 MB)
- Breastfeeding - Complex care - Neonates (PDF, 220 KB)
- Tongue Tie (PDF, 611.8 KB)
- Infant Formula (PDF, 195.9 KB)
- Safe sleep - Northern Region Safe Sleep Policy (PDF, 187.2 KB)
- Newborn Jaundice (PDF, 1,017.4 KB)
- Vitamin K for your baby (PDF, 197.8 KB)
- Physiotherapy - Postnatal Advice (PDF, 552 KB)
- Healthy Babies Healthy Futures (PDF, 1.8 MB)
Giving Paracetamol Safely to Babies and Children
(PDF, 1.2 MB)
This pamphlet provides clear instructions on giving paracetamol to babies and children. It includes correct doses and who to contact if too much has been given.
- Information for overnight support people (PDF, 98.9 KB)
- Information for overnight support people - Chinese (PDF, 144.5 KB)
- Guideline - Breech (PDF, 161 KB)
- Guideline - Group B Streptococcus (GBS) (PDF, 539.1 KB)
- Guideline- Hepatitis B & C (PDF, 181.2 KB)
- Guideline - Neonatal Hypoglycaemia (PDF, 300.6 KB)
- Guideline - Opioids in Labour (PDF, 181.6 KB)
- Guideline - Sepsis Maternity (PDF, 465.7 KB)
- Guideline - Urinary retention prevention and management (PDF, 175.7 KB)
- Forms - Anaesthetic Assessment Maternity (PDF, 165.9 KB)
- Forms - Diabetes in Pregnancy Referral (PDF, 321.5 KB)
- Forms - Post term referral (PDF, 107.8 KB)
- Maternal Mental Health Screening and Referral (PDF, 205.7 KB)
- Your Emotional Wellbeing During Pregnancy and Beyond (PDF, 311.7 KB)
- Maternity Quality and Safety Programme Annual Report 2018/2019 (PDF, 2.1 MB)
- Business card template for pregnancy and parenting classes/virtual tour (PDF, 734.4 KB)
Partner and key support people are welcome in the birthing room or may wait in the visitors lounge.
Partner or one key support person: 7am - 9pm
Restricted Visiting: see below
- Rest period: 1pm - 2pm
- No children except the brothers and sisters of the new baby
- Only two visitors at a time plus partner or key support person
- Do not visit if you are unwell
- Visiting Hours 2 - 4pm and 6 - 8pm
For information about parking at North Shore Hospital (click here)
Antenatal Clinic: ph (09) 486 8920 ext 43393
Pregnancy and Parenting Education
Click here for information and to register for:
- Pregnancy & Parenting courses
- Breastfeeding classes
Alternatively please phone or text Barbara Taylor on 021 784 265
Birthing Suite: (09) 486 8920 ext 42898
Maternity Suite: (09) 486 8920 ext 42848
Early Pregnancy Clinic: 021 243 9729
North Shore Hospital
Private Bag 93 503
North Shore City 0740
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This page was last updated at 9:39AM on September 9, 2021. This information is reviewed and edited by North Shore Hospital Maternity Services (Waitematā DHB).